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Dear Help Desk Department:
You are invited to participate in the employee satisfaction survey. In this survey, approximately 10 people will be asked to complete a survey that asks questions about how you feel about tour department (help desk)]. It will take approximately 15 minutes to complete the questionnaire.
Your participation in this study is mandatory. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, don't worry, your responses are totally anonymous. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Felix James Ekpo at 580-2622 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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GOAL FOCUS is the ability to have clarity, acceptance, and support for goals and objectives. Do you feel the job your Manager is doing is Excellent, Good, Fair, or Poor?
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COMMUNICATION ADEQUACY is open two-way communication which travels both vertically and horizontally throughout the unit.
Do you feel the job the Management is doing is Excellent, Good, Fair, or Poor?
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POWER EQUALIZATION is the ability to maintain a relatively equitable distribution of influence between team members and their leader.
Do you feel the job the Management is doing is Excellent, Good, Fair, or Poor?
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RESOURCE UTILIZATION is the degree to which the leader knows and is able to coordinate the talents of team members with minimal stress.
Do you feel the job the Management is doing is Excellent, Good, Fair, or Poor?
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COHESIVENESS is the state when a person, group, or organization has a clear sense of identity. Members feel attracted to the unit, want to stay with it, be influenced by it, and exert their own influence within it.
Do you feel the job the Management is doing is Excellent, Good, Fair, or Poor?
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MORALE is the feeling of well-being, satisfaction, and pleasure for a person, group, or organization.
The Manager in your department is aware of what is happening in the department and acts promptly on issues of department well-being.
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INNOVATIVENESS is that ability to be and to allow others to be inventive, diverse, creative, and risk-taking.
How satisfied are you with the way the Management handles INNOVATIVESNESS?
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AUTONOMY is that state in which a person, group, or organization has the freedom to manage those things they believe should be within their sphere of influence.
Do you feel the job the Management is doing is Excellent, Good, Fair, or Poor?
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ADAPTATION is that ability to tolerate stress and maintain stability while coping with demands from the external environment.
Do you feel the job your Manager is doing is Excellent, Good, Fair, or Poor?
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PROBLEM SOLVING ADEQUACY is the organization's ability to perceive problems and to solve them with minimal energy. The problems get solved, stay solved, and the problem-solving mechanism of the organization is maintained and/or strengthened.
Do you feel the job the Management is doing is Excellent, Good, Fair, or Poor?
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| Overall, how satisfied are you with the services provided by your Manager or Management team? |
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| 12. Overall, how easy do you feel it is to access your Manager for help? |
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| How satisfied are you with the length of time it takes to receive requested materials from your Manager? |
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| What, if anything, do you feel can be done to improve the functioning of your department? | | |
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| Overall, how satisfied are you with the Information Management DepartmentManagement team? |
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Dear Help Desk Department:
You are invited to participate in the employee satisfaction survey. In this survey, approximately 10 people will be asked to complete a survey that asks questions about how you feel about tour department (help desk)]. It will take approximately 15 minutes to complete the questionnaire.
Your participation in this study is mandatory. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, don't worry, your responses are totally anonymous. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Felix James Ekpo at 580-2622 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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