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Customer Multi-Mode Service Evaluation Survey Template

Customer service evaluation for web, phone, mail...


How did you contact customer service?
If you called on the phone, how quickly did you get through?
If you contacted customer service by fax or email, how long did it take to get a response?
What was your reason for contacting customer service?
Overall, how would you rate your satisfaction with our customer service representative?
Do you have comments or suggestions that would help us improve our customer service?

Service Evaluation Surveys

Product, Company, Customer Service Evaluation

23 questions

Feedback on company, product, customer service, intention to return.

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Client Service Satisfaction Survey Template

21 questions

Client evaluates the company on customer service and meeting the company needs.

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Service Evaluation Internet Service Provider Survey Template

20 questions

Service evaluation and feedback for an Internet Service Provider.