This free survey is powered by QUESTIONPRO.COM
  1. Surveys
  2. 2009
  3. December
  4. B
  5. Baker Tilly (BVI) Limited: Feedback Survey

Baker Tilly (BVI) Limited: Feedback Survey

Feedback Survey
0%
Exit Survey »
 
 
Company
   
Name, Title
   
Baker Tilly (BVI) Limited Services Used
   
 
 
Date
 
The questions below relate in principle to your relationship with BTBVI.

1. General

a. Below is a list of criteria that may be important in engaging BTBVI as your auditors, accountants, business advisors, consultants or voluntary liquidator or insolvency practitioner. Please indicate how important each criteria is for you.
Very Unimportant Unimportant Neutral Important Very Important
1. Good reputation
2. Price
3. Good personal relationship
4. Experience in your line of business
5. Variety of disciplines within the organization
6. Size/international presence
7. Other, namely
 
 
 
   
 
 
b. To what extent does BTBVI satisfy these criteria?
Does Not Hardly More or Less Reasonably Good Totally
1. Good reputation
2. Price
3. Good personal relationship
4. Experience in your line of business
5. Variety of disciplines within the organization
6. Size/international presence
7. Other, namely
 
 
 
   
 
For the statements below, please indicate the extent to which you are in agreement.

2. The planning of the activities
Totally Disagree Disagree Doubtful Agree Totally Agree
a. Before the start of the engagement there is sufficient consultation with the BTBVI Team about the direction (objective) and depth (scope) of the engagement and specific problem areas.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
b. Before the start of engagement there is sufficient consultation with the BTBVI Team about the timetable and staffing.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
c. Before the start of the engagement there is sufficient consultation with the BTBVI Team about the cost of the engagement.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
d. BTBVI bears in mind the specific demands which my organization places on the engagement.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
e. The BTBVI Team highlights problem areas in good time.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
f. The engagement activities are well planned.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
g. Please detail any further remarks you may have about our planning of the activities.
   
 
For the statements below, please indicate the extent to which you are in agreement.

3. Progress and communication
Totally Disagree Disagree Doubtful Agree Totally
a. BTBVI employees are easily accessible.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
b. Telephone calls, emails and letters are promptly answered by BTBVI.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
c. BTBVI promptly makes decisions.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
d. BTBVI fulfills its promises and satisfies the engagement objectives.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
e. BTBVI keeps me well informed about the progress of the engagement and issues as they arise.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
f. Please detail any further remarks you may have about our progress and communication.
   
 
For the statements below, please indicate the extent to which you are in agreement.

4. People
Totally Disagree Disagree Doubtful Agree Totally
a. The BTBVI Team is appropriately informed about my organization
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
b. The BTBVI team is appropriately prepared for its work
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
c. The BTBVI Team does not ask unnecessary questions
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
d. The co-operation and communication within the BTBVI Team is good.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
e. The BTBVI engagement director/manager is a good discussion partner for subjects which are relevant to me.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
f. Please detail any further remarks you may have about our people:
   
 
For the statements below, please indicate the extent to which you are in agreement.

5. Completion of the agreement
Totally Disagree Disagree Doubtful Agree Totally
a. The written reports (e.g. auditor's/accountant's report, management letter, agreed-upon procedures report, internal audit report etc.) are adequate.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
b. The BTBVI Team always satisfies the objectives agreed at the beginning of the engagement.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
c. I am never surprised by the weaknesses highlighted or conclusion of the report provided.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
d. The engagement is completed by the agreed upon deadline.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
e. The content of the management letter, internal audit report or agreed-upon procedures is useful, clear and concise.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
f. The BTBVI Team's advice bears witness to their ethics and independence.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
g. The BTBVI Team's advice shows understanding for the specific problems faced by my organization.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
h. Please detail any further remarks you may have about our reports and advice:
   
 
For the statements below, please indicate the extent to which you are in agreement.

6. Other aspects of Baker Tilly (BVI) Limited's services
Totally Disagree Disagree Doubtful Agree Totally
a. BTBVI actively thinks about the future of my organization.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
b. I get value for money in the field of:
Totally Disagree Disagree Doubtful Agree Totally Not Applicable
Audit and other assurance services
Business advisory services
Information Technology
Insolvency services
Mergers and acquisitions consultancy
Other, namely:
 
 
 
   
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
c. BTBVI keeps us regularly informed about the services that the BTBVI organization can provide which are relevant for our company.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
d. There is sufficient co-ordination of the various services provided by BTBVI.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
e. I am satisfied with BTBVI's services.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
Totally Disagree Disagree Doubtful Agree Totally
f. I recommend BTBVI to others.
 
 
Improvement from prior engagement
Yes Deterioration No Change Not Applicable
 
 
 
g. Please detail any further remarks you may have about the other aspects of BTBVI's services:
   
 
 
 
We'd be grateful if you would please provide us with a summary of your opinion of our services. Note - we reserve the right to quote your feedback in our marketing material.
   
 
P.O. Box 650, Tropic Isle Building, Nibbs Street, Road Town, Tortola VG 1110, British Virgin Islands
Survey Software Powered by QuestionPro Survey Software