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  1. Surveys
  2. 2012
  3. November
  4. B
  5. Bakery Business Customer Service Survey
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Thank you for taking time to answer this short survey over your experience with our customer service.
 
 
 
Which type of customer service did you use?
 
Call
 
Chat
 
E-mail
 
FAQ
 
 
How helpful was our customer service?
Not Helpful At All Not Very Helpful Neutral Somewhat Helpful Very Helpful
 
 
 
How satisfied were you with the timeliness of the response to your question?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
 
 
 
How friendly was our customer service representative?
Very Unpleasant Unpleasant Neutral Friendly Very Friendly N/A
 
 
 
How knowledgeable was the customer service representative?
Very Unknowledgeable Unknowledgeable Neutral Knowledgeable Very Knowledgeable N/A
 
 
 
 
Did you get an answer to your question?
 
Yes
 
No
 
 
 
Would you use this method of customer service again?
 
Yes
 
No
 
 
 
Do you have any suggestions for improving our customer service?
   
 
Thank you for taking the time to complete our survey!
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