Banking Perceptions Survey

What is your age?

18-20

21-22

23-25

26-30

31-39

>40

Occupational Status

Student

Employed

Unemployed

If Student, are you attending:

Full time in graduate school

Part time in graduate school

Full time at a four year undergraduate college/university

Part time at a four year undergraduate college/university

Full time at a two year undergraduate college/university

Part time at a two year undergraduate college/university

High school or equivalent

Do you have a bank account?

When I interact with my bank, my preferred method is (check all that apply):

Calling the bank's 1-800 number

Calling a local branch

Live chat through website

Writing an email

Tweeting to the bank

Posting to the bank's Facebook page

Other

What, if any, types of online payment methods do you use at least 1x/month? (click all that apply)

Are you comfortable with the idea of using a digital currency?

Yes

No

I'm not sure what a digital currency is

Please select the most appropriate response to the following statements:

What do you find to be the greatest convenience to you provided by your bank?

What do you find to be the greatest inconvenience to you when it comes to your bank?