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| How many days a week are you requesting rail service? |
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| Are you getting service on the days that you request? |
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| Are you receiving the rail cars you ordered? |
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| If a change needs to be made on a switch request, how flexible is the BDR in accommodating this request. |
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| How would you rate the service you are given?
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| If there is anything the BDR can do to make your rail service better, please let us know. Your input is very important to us. |
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