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| Welcome to Benton REA's Customer Feedback survey. As a valued Benton REA customer, we strive toprovide you with an outstanding customer service experience that includes affordable and reliable energy andservices and programs that you want and need.So, how do we make sure we are hitting the mark? That’s where you come in—we’d like to hear from you about what we are doing well and what we may need to be doing better. This survey should only take about 13 minutes…about the same time it takes you to clear off your desk, change sheets on your bed and get them into the laundry, stretch or get together your to-do list for tomorrow! Participation is completely voluntary and your responses will be completely anonymous. We really do want your feedbackand we sincerely appreciate your taking time to let us know what you think! Please start with the survey now by clicking on the Continue button below. |
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| Benton REA is providing me with affordable and cost-effective power. |
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| It is important to me for Benton REA to be involved in the community where I live. |
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| How do you rate the courteousness and helpfulness of Benton REA's customer service department? |
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| How do you rate the manner in which Benton REA responds to outages, problems, complaints? |
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| In addition to energy-related products and services, how interested would you be in receiving the following from your electricity provider? Sco
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| What kind of Internet service do you primarily use? |
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| Where are you most likely to get your information about Benton REA's programs and services?
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| Would you like to receive a Benton REA Newsletter in your monthly bill? |
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| Would you like to receive a Benton REA Newsletter via email? (Benton REA does NOT sell or redistribute customer emails). |
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