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Surveys
2014
February
B
Beta Tester's Feedback Form
Beta Tester's Feedback Form
Beta Tester Feedback Form
0%
Exit Survey
1. How would you rate the usability of Genovo?
Very poor
Poor
OK
Good
Very good
N/A
The look and feel of the app
Ease of navigation
Over all ease of use
Comments/Suggestions:
2. Please rate your experience of the following features of Genovo. (If you haven’t used a feature yet select N/A)
Very poor
Poor
OK
Good
Very good
N/A
The coverage of products / areas of financial planning
The Client Library
Customising the attitude to risk profiles
The Report Builder
The section wizards
Customising the style of your reports using a Report Theme
Customising your GUI (Graphical User Interface)
The Provider Library
The Investment Library
The Advice Options & Reasons Library
Customising the report template using the Report Content Manager
Adding users to your account and managing them (Company Plan Only)
Upgrading / downgrading your subscription
Joining a group
Comments/Suggestions:
What sections have you included within your reports this week? Please provide any comment regarding these sections in the text box below.
Introduction
Investment Review
Pension Review
Drawdown Review
Protection Review
Investment Recommendation
Retirement Planning Recommendation
Pension Benefits Recommendation
Protection Recommendation
Mortgage Recommendation
Investment Strategy
Important Information
Comments/Suggestions:
4. Please rate the report in terms of the following attributes. Please provide any additional comment below.
Very poor
Poor
OK
Good
Very good
N/A
Look and feel
Professionalism
Format and layout
Ability to personalise and customise
Readability and customer friendliness
Need for further tailoring once downloaded
Comments/Suggestions:
5. Please rate your experience of the following support resources. Please provide any additional comment below.
Very poor
Poor
OK
Good
Very good
N/A
The hints and tips
The video tutorials
The Knowledge Base (FAQ) centre
Response to direct support request
Comments/Suggestions:
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