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Surveys
2010
September
B
Big Yellow Bag Survey
Big Yellow Bag Survey
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Hello:
You are invited to participate in our survey regarding our BigYellowBag products. It will take approximately 5-6 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Peter Rauwerda by email at
[email protected]
Thank you very much for your time and support. If you agree check the box below and start with the survey now by clicking on the
Continue
button below.
I Agree
Which business name do you associate with us most?
Greenhorizons
Greenhorizons Group of Farms Ltd.
Compact Sod
Hamilton Sod
Ontario Sod
Niagara Sod
Oakville Sod
Halton Sod
Fairlawn Sod
London Sod
Hillview Sod
BigYellowBag
Don't Know
How long have you been a customer?
Less than 6 months
6 months to less than a year
1 year to less than 2 years
2 years to less than 5 years
5 or more years
Never have been a customer
Which of our products or Services do you primarily use? Select one.
Big Yellow Bag (
Black Garden Soil
, Mulch or Natures Blend)
Seed
Fertilizer
Sod
At Your Door Storage
Willow Valley Golf Course
Other
How often do you purchase a Big Yellow Bag?
Only purchased a bag once
Several times a year
Once a year
Every 2 years
Not consistently but more than once
Never
What prompts you to purchase a Big Yellow Bag?
Family member
Letter in the Mail
Newspaper Advertisement
Television Advertisment
Radio Advertisment
Coupon book/magazine
Other
How much do you rate us on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service
Professionalism
Quality of Soil Products
Understanding customers' needs
Sales staff
Price
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely is it that you would recommend our Big Yellow Bags to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improving our Big Yellow Bags?
Is there an unaddressed need that we should focus on? If Yes, what is it?
No
Yes (please describe)
Please fill in your contact information (email) so we can contact you if you are one of the winners of the $500, $300 or $200 Gift Certificates.
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