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Bill Presentment App


Making Bill Payments Easier!
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Hi there. We're trying to make bill payments easier for you so we want you to participate in our online survey. This will help us determine what the best solution for your needs would be.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. 



Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Zahara Cassim via email on [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Full Name
   
Age
   
Occupation
   
Location
   
Contact
   
What digital devices do you use?
   
 
 
 
Which of the following billing statements do you receive monthly? (Select all that apply)
 
DSTV
 
City of Tshwane
 
Telkom
 
MTN
 
Vodacom
 
CellC
 
Edgars
 
Truworths
 
Foschini
 
Credit Card
 
Home Loan
 
Other
 

 
 
 
Please drag and rank(1st to 3rd) the most common way you choose to receive your billing statements.
Drag your choices here to rank them
     
     
    How do you pay the following billing statements?
    Debit Order Credit Card Debit Card Online Banking Cash in-Store N/A
    DSTV
    Telkom
    Municipal Accounts
    MTN
    CellC
    Vodacom
    Retail Accounts
     
     
     
    How do you manage and keep track of your bills?
       
     
     
     
    Would you consider an app that shows you all your bills in one place?
     
    Yes
     
    No
     
    Comments
     
     
     
     
    What do you think are some of the things that might help you manage your bills easily if you were to use an app of this nature?
       
     
     
     
    Are there any bills you prefer to pay with cash? Why?
       
     
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