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Biosecurity Victoria Internal Communication Survey

Biosecurity Victoria - Internal Communication Survey #1


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Biosecurity Victoria

Internal Communication Survey #1


This short survey captures your level of satisfaction and your needs for internal communication within BV, including communication from the Executive Director to the Division and between Branches within the Division. It does not include communication coming from DPI corporate areas. The survey has 24 questions and takes approximately 10 minutes to complete.

Communication in this survey means the distribution or sharing of information through any number of methods and is not exclusive to being ‘top down’ or ‘bottom up’.

The survey is in three parts- the way you use internal communication in your work, the level of satisfaction you have with current internal communication and some details about you that will contextualize the data that is collected through the survey.

Questions can be responded to using the responses provided, tick boxes, true/false or a free text box. Please choose the response that best fits your view of the topic covered in the question. You may also use the free text boxes to explain your response. The bar at the top of each page shows how far you have progressed in the survey.

Your participation in this survey is voluntary. All information collected through the survey will be treated confidentially as some responses may potentially identify the respondent. You should only provide your name and contact details if you are interested in participating in a focus group.

Once the data from the survey has been analysed, the Strategy, Innovation and Design Branch will convene a series of BV staff focus groups to discuss ideas for improving BV’s internal communication.

 
 
 

Communication



1. The sources of information that I use in my work include (tick all relevant boxes):

 

 
Emails from managers
 
Emails from peers
 
Internet (DPI website)
 
Intranet (Primary source)
 
Intranet (BV webpage)
 
Verbal instruction/direction from my supervisor
 
Face to face group meetings
 
Casual conversation between peers
 
Written policies
 
Legislation
 
Stakeholders, including industry groups and individuals
 
Bioweb
 
Yammer/blogs
 
Regional office newsletters
 
BV Publications (please specify below)
 
DPI Publications (please specify below)
 
Reports (please specify below)
 
Other (please specify)
 

 
 
 
If you selected BV publications, please specify here:
   
 
 
 
If you selected DPI publications, please specify here:
   
 
 
 
If you selected Reports, please specify here:
   
 
 
 
Additional comments:
   
 
 
 

Communication



2. I rely on internal communication to help me do my job.

 

 
Always - the information I receive through internal communication is essential
 
Somewhat - the information I receive through internal communication is useful bit not essential
 
Hard to say - some of the information I receive through internal communication is essential and other information has little or no impact
 
Never - the information I receive through internal communication is not useful to help me do my job
 
 
 
Additional comments:
   
 
 
 

Communication



3. Generally speaking, the information I rely on to do my job is easy to access.

 

 
True
 
False
 
 
 
Additional comments:
   
 
 
 

Communication


4. If I need information to do my job, it should be provided to me.

 

 
True
 
False
 
 
 
Comments:
   
 
 
 

Communication



5. If I need information to do my job and it has not been provided to me, it is my responsibility to find it.

 

 
True
 
False
 
 
 
Comments:
   
 
 
 

Communication



6. I use the following information to do my job (tick all relevant boxes):

 

 
BV strategic policies and documents
 
BV operational policies and documents
 
BV organisational structure
 
Technical information and documents sourced within BV
 
Technical information and documents sourced outside of BV
 
Industry derived information and documents
 
Media
 
Casual conversation between peers
 
Other (specify)
 

 
 
 
Additional comments:
   
 
 
 

Communication



7. Of the BV items listed below, which do you believe are very important to communicate to BV staff? (tick all relevant boxes)

 

 
BV strategic direction
 
BV priority activities
 
Services BV provides to stakeholders
 
Project specific information
 
BV-specific processes about employment
 
External issues affecting BV
 
Career development within BV
 
The achievements of individual staff members
 
The achievements of teams
 
The achievements of the whole of BV

 
 
 
Additional comments:
   
 
 
 

Communication

 

8. How would you NOT like to receive information that you need to do your job?

 

   
 
 
 

Communication


9. Additional comments including ideas for improvement, areas of information that you want to know more about or other specific issues.

 

   
 
 
 

How satisfied are you with internal communication within BV?



10. Generally speaking, how do you rate your satisfaction with internal communications?

 

 
Excellent
 
Good
 
Neither good or bad
 
Needs improvement
 
Bad
 
 
 
Additional comments:
   
 
 
 

How satisfied are you with internal communication within BV?



11. Which statement best describes internal communication from the Executive Director?

 

 
Keeps me fully informed
 
Keeps me well informed
 
Keeps me adequately informed
 
Gives me only a limited amount of information
 
Doesn’t tell me what’s going on
 
I don’t use this source of internal communication
 
 
 
Additional comments:
   
 
 
 

How satisfied are you with internal communication within BV?



12. Which statement best describes internal communication from your Branch Director?

 

 
Keeps me fully informed
 
Keeps me well informed
 
Keeps me adequately informed
 
Gives me only a limited amount of information
 
Doesn’t tell me what’s going on
 
I don’t use this source of internal communication
 
 
 
Additional comments:
   
 
 
 

How satisfied are you with internal communication within BV?



13. Which statement best describes internal communication from Branch Directors other than your own Branch Director?

 

 
Keeps me fully informed
 
Keeps me well informed
 
Keeps me adequately informed
 
Gives me only a limited amount of information
 
Doesn’t tell me what’s going on
 
I don’t use this source of internal communication
 
 
 
Additional comments:
   
 
 
 

How satisfied are you with internal communication within BV?


14. Which statement best describes internal communication from your immediate supervisor (Do not answer if your supervisor is a Branch Director or the Executive Director)?

 

 
Keeps me fully informed
 
Keeps me well informed
 
Keeps me adequately informed
 
Gives me only a limited amount of information
 
Doesn’t tell me what’s going on
 
I don’t use this source of internal communication
 
 
 
Additional comments:
   
 
 
 

How satisfied are you with internal communication within BV?


15. Which statement best describes internal communication from your BV workmates?

 

 
Keeps me fully informed
 
Keeps me well informed
 
Keeps me adequately informed
 
Gives me only a limited amount of information
 
Doesn’t tell me what’s going on
 
I don’t use this source of internal communication
 
 
 
Additional comments:
   
 
 
 

How satisfied are you with internal communication within BV?


16. Generally speaking, how would you rate your current knowledge of BV's strategic direction?

 

 
Very good - my knowledge is comprehensive
 
Good - I have knowledge of what’s important
 
Adequate - I may not know everything but I know where to find information if I need it
 
So-so - I could use more information
 
Not good - I don’t have current knowledge
 
 
 
Additional comments:
   
 
 
 

How satisfied are you with internal communication within BV?


17. Generally speaking, how would you rate your current knowledge of BV's policies and procedures?

 

 
Very good - my knowledge is comprehensive
 
Good - I have knowledge of what’s important
 
Adequate - I may not know everything but I know where to find information if I need it
 
So-so - I could use more information
 
Not good - I don’t have current knowledge
 
 
 
Additional comments:
   
 
 
 

How satisfied are you with internal communication within BV?


18. Generally speaking, how would you rate your current knowledge of BV's achievements?

 

 
Very good - my knowledge is comprehensive
 
Good - I have knowledge of what’s important
 
Adequate - I may not know everything but I know where to find information if I need it
 
So-so - I could use more information
 
Not good - I don’t have current knowledge
 
 
 
Additional comments:
   
 
 
 

How satisfied are you with internal communication within BV?


19. Generally speaking, how would you rate your current knowledge of issues facing the Division?

 

 
Very good - my knowledge is comprehensive
 
Good - I have knowledge of what’s important
 
Adequate - I may not know everything but I know where to find information if I need it
 
So-so - I could use more information
 
Not good - I don’t have current knowledge
 
 
 
Additional comments:
   
 
 
 

About you



20. I have been employed by Biosecurity Victoria (BV) (or its predecessors) for:

 

 
Less than one year
 
Between 1 and 3 years
 
Between 3 and 7 years
 
More than 7 years
 
 
 
21. I have been employed by DPI (or its predecessors) for:

 

 
Less than one year
 
Between 1 and 3 years
 
Between 3 and 7 years
 
More than 7 years
 
 
 

About you



22. My VPS level or Science rating is:

 

 
 
 
23. I am based at:

 

 
A regional office
 
A metropolitan office
 
 
 
24. Which branch do you work for?

 

 
 
 

About you

 

25. Would you like to participate in a ½ day focus group discussion?
 
No
 
Yes - My contact details and unavailability in the next 3 months (times that I may be on leave) are:
 
 
 
26. Additional comments on internal communication matters not covered in this survey including DPI corporate level communication:

 

   
 
 
 

Thankyou


Thankyou for your participation in this survey.

SID Branch will provide a report of the aggregated data to the BV Directorate for wider distribution. If you have volunteered to be in a focus group, you will be contacted within 3 weeks of the end of this survey.

If you have any questions about this survey, please contact:

Ellen Kittson
Manager
Biosecurity Strategy
Ph:(03) 9658 4731 or at ek17
 
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