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  1. Surveys
  2. 2014
  3. February
  4. B
  5. Blink 360 Satisfaction Survey
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Exit Survey
 
 
Dear valued customer

At Blink we are proud of our service and our delivery and the continuous improvement of our services.

You are invited to participate in the Blink Customer Satisfaction survey . In this survey you will be asked to complete questions about our service(s) and delivery. It will take no longer than a few minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this process. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions for our continuous development.

Your survey responses will be strictly confidential and data from this research will be reported only to the appropriate level of the organisation. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Sandy Wyndham at Blink on +44 (0) 1892 872 940 or by email at the email address specified below.
[email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
How often do you use Blink?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
Punctuality
Turn out/Dress
Standard of Delivery
 
 
 
Have you ever recommended us to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times
 
 
 
How do we rate in comparison to other companies that offer the same products?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don't know
 
 
 
How likely are you to continue doing business with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How satisfied were you with your last interaction with our company?
 
Extremely satisfied
 
Slightly satisfied
 
Neither satisfied nor dissatisfied
 
Slightly dissatisfied
 
Extremely dissatisfied
 
 
 
How helpful is our company with your needs or questions?
 
Extremely helpful
 
Very helpful
 
Moderately helpful
 
Slightly helpful
 
Not at all helpful
 
 
 
In general, how satisfied are you with the employees you interacted with?
 
Extremely satisfied
 
Slightly satisfied
 
Neither satisfied nor dissatisfied
 
Slightly dissatisfied
 
Extremely dissatisfied
 
 
 
Please use this space to add any comments you feel would be useful to us: