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Surveys
2016
May
B
Bob's Burgers
Bob's Burgers
0%
Exit Survey
For which of Bob's Burgers & Brew locations are you completing this survey for?
Richland Bob's - Richland, WA
Kennewick Bob's - Kennewick WA
Yakima Bob's - Yakima, WA
Everetts Bob's - Everett, WA
Barkley Bob's - Bellingham, WA
Downtown Bob's - Bellingham, WA
Lynden Bob's - Lynden, WA
Marysville Bob's - Tulalip, WA
Puyallup Bob's - Puyallup, WA
Sumas Bob's - Sumas, WA
East Wenatchee Bob's - East Wenatchee, WA
How long have you been dining at Bob's Burgers & Brew restaurants?
Less than 1 month
1 month to less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years or more
How would you rate your overall level of satisfaction with Bob's Burgers & Brew?
Highly dissatisfied
Somewhat dissatisfied
Neutral
Somewhat satisfied
Highly satisfied
Comments on Q3 answer:
Please rank the following attributes in order of importance when choosing a restaurant.
Most important
Least Important
Reputation
Friendly staff
Knowledgeable staff
Attentiveness of staff
Cleanliness of restaurant
Interior/exterior design
The crowd (type of customer)
Quality of food
Menu Selection
Menu pricing and value
Please rate the following service items at Bob's Burger & Brew on a scale of 1 to 5.
1 (Poor)
2
3
4
5 (Excellent)
Friendliness of staff
Staff's knowledge of the menu
Attentiveness of staff
Comments on Q6 answer:
Please rate the following regarding the ambiance of Bob's Burger & Brew on a scale of 1 to 5.
1 (Poor)
2
3
4
5 (Excellent)
Cleanliness
Lighting
Music
Comfort
Comments on Q8 answer:
Please rate the following items regarding our menu on a scale of 1 to 5.
1 (Poor)
2
3
4
5 (Excellent)
Quality of food
Menu variety
Menu pricing and value
Comment:
How likely are you to recommend our restaurant to a friend or colleague?
Very unlikely
Somewhat unlikely
Neutral
Somewhat likely
Very likely
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