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  1. Surveys
  2. 2005
  3. May
  4. B
  5. Brakpan1
0%
 

* 1. On Time Delivery
Poor Average Good Very good Excellent
 
 
2. 
* Early warning of delay
Poor Average Good Very good Excellent
 
 
3. 
* Quality of product
Poor Average Good Very good Excellent
 
 
4. 
Responsiveness
Poor Average Good Very good Excellent
 
 
5. 
* Development / Innovation function
Poor Average Good Very good Excellent
 
 
6. 
Administration of sales : Queries / Credit Notes
Poor Average Good Very good Excellent
 
 
7. 
Administration of sales : Invoicing
Poor Average Good Very good Excellent
 
 
8. 
* Administration of sales : Debt collection
Poor Average Good Very good Excellent
 
 
9. 
* Efficiency of sales
Poor Average Good Very good Excellent
 
 
10. 
* Quality of representatives
Poor Average Good Very good Excellent
 
 
11. 
* Switchboard
Poor Average Good Very good Excellent
 
 
12. 
* Visits by Senior Management
Poor Average Good Very good Excellent
 
 
13. 
* Access to Senior Management
Poor Average Good Very good Excellent
 
 
14. 
* Delivery Fleet
Poor Average Good Very good Excellent
 
 
15. 
* Price
Poor Average Good Very good Excellent
 
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