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Hello Breakfast Panini Test Market Restaurant:
You are invited to participate in our survey for the Breakfast Panini Test Market. Please take a few minutes to complete the following questions.
If you have any questions at any time about the survey or procedures, you may contact Erica Pohjola-Nedelko at 905-339-6100 or by email at [email protected].
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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| * What is your position at the restaurant? |
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| * Could you effectively train and prepare your Team Members for the test with the materials provided? |
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| * Are there any other training materials or training tools that you would like to see in future roll outs? |
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| Please provide details in regards to the type of training tool(s) you would like to see for future roll outs. | | |
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| * Did your District Manager conduct an in-restaurant training session with the Owners and Management Team? |
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| * Did your Team Members experience any difficulties with learning the builds? |
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| Did your restaurant develop any strategies for learning the builds? | | |
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| * Were Team Members upselling the Breakfast Panini with both in-restaurant and drive-thru Guests? |
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| * Did your restaurant do sampling during breakfast hours? |
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| * Were there times when a Guest had multiple Breakfast Panini orders? |
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| Please provide feedback on how your Team Members managed multiple Breakfast Panini orders at one time. | | |
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| * Were there occasions when Guests ordered Breakfast Paninis and vehicles were pulled ahead in the drive-thru? |
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| Please explain the situation(s) that surrounded pulling a vehicle ahead. | | |
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| * Has Breakfast Panini impacted your drive thru times during peak breakfast service? |
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| Drive thru peak window time was.... |
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| * Did the Marketing program and the POP material adequately communicate the Breakfast Panini promotion |
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| * Would you like to see any other POP elements used for test or national roll outs? |
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| What other POP elements would you like to see? | | |
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| Hospitality & Guest Feedback |
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| * Did you receive any Guest feedback in regards to the Breakfast Paninis? |
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| * How many Guests would you say switched their order from a Hot Breakfast Sandwich or other breakfast item to a Breakfast Panini each day? |
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| Please share some feedback you received from your Guests. | | |
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| Please provide specific examples of any challenges you experienced during this test market. | | |
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| Would you change anything relating to the Breakfast Panini Test prior to a National Launch? | | |
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| If you have any comments about the Breakfast Panini Test Market that were not captured by the questions in the survey, please note them below. | | |
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