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  5. Broker Survey 2009
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Please start the survey now by clicking on the Continue button below.
 
 
 
In order for Assurant Intermediary to improve/maintain its customer service levels please insert the first 4 characters of your postcode (NB your answers will remain confidential)
   
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
Product range
Product competetiveness
Commission levels
Product training
Compliance support
Marketing toolkit
IPOS
Doing business with Assurant Intermediary
 
 
 
Do you recognise the Assurant Intermediary brand?
 
Yes
 
No
 
 
 
What do you like or dislike about the Assurant Intermediary brand?
   
 
 
 
What 3 individual words would you use to best describe Assurant Intermediary?
   
 
 
 
Are you happy with the level of service you receive from your BDM? If not, why not?
   
 
 
 
Are you happy with the level of service you receive from the Head Office in York? If not, why not?
   
 
 
 
Do you have any other concerns or issues about the service you receive from Assurant Intermediary? Please tell us if there is anything you would like to see changed.
   
 
 
 
Do you think Assurant Intermediary understands the needs of intermediaries?
 
Yes
 
No
 
 
 
Any other comments?
   
 
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