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CAA Procurement Unit Performance Evaluation


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How well does the Procurement Unit
Keeps you informed of procedures regarding requisitions, scheduling of shipments, purchase order status, etc.?
 
Excellent
 
Above Average
 
Average Below
 
Average
 
Poor
 
Does Not Apply
 
 
 
How well are your purchase requisitions and scheduled requests handled in terms of timeliness?
 
Excellent
 
Above Average
 
Average Below
 
Average
 
Poor
 
Does Not Apply
 
 
 
How would you rate the Procurement Unit in getting helpful product information to you?
 
Excellent
 
Above Average
 
Average Below
 
Average
 
Poor
 
Does Not Apply
 
 
 
How would you rate the Procurement Unit in responding to your questions?
 
Excellent
 
Above Average
 
Average Below
 
Average
 
Poor
 
Does Not Apply
 
 
 
How effective is Purchasing in obtaining supplier support to meet your technical and special needs?
 
Excellent
 
Above Average
 
Average Below
 
Average
 
Poor
 
Does Not Apply
 
 
 
In your view, how effective is Purchasing in obtaining the best price, quality and specifications desired?
 
Excellent
 
Above Average
 
Average Below
 
Average
 
Poor
 
Does Not Apply
 
 
 
How well does Purchasing negotiate on matters such as returns, credit allowance, and supplier reworking?
 
Excellent
 
Above Average
 
Average Below
 
Average
 
Poor
 
Does Not Apply
 
 
 
When a ship date, quantity, or item specification dispute arises with a supplier, how would you rate Procurement Unit’s ability to represent you in a professional manner?
 
Excellent
 
Above Average
 
Average Below
 
Average
 
Poor
 
Does Not Apply
 
 
 
How would you rate the overall skill level (product knowledge, contract development, and general purchasing ability) of individuals in the Procurement Unit?
 
Excellent
 
Above Average
 
Average Below
 
Average
 
Poor
 
Does Not Apply
 
 
 
Overall, how would you rate the Procurement Unit as a service operation (cooperative, helpful, effective, quickly resolves your special requirements)?
 
Excellent
 
Above Average
 
Average Below
 
Average
 
Poor
 
Does Not Apply
 
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