|
How well does the Procurement Unit Keeps you informed of procedures regarding requisitions, scheduling of shipments, purchase order status, etc.?
|
| |
|
|
|
|
How well are your purchase requisitions and scheduled requests handled in terms of timeliness? |
| |
|
|
|
|
How would you rate the Procurement Unit in getting helpful product information to you? |
| |
|
|
|
|
How would you rate the Procurement Unit in responding to your questions? |
| |
|
|
|
|
How effective is Purchasing in obtaining supplier support to meet your technical and special needs? |
| |
|
|
|
|
In your view, how effective is Purchasing in obtaining the best price, quality and specifications desired? |
| |
|
|
|
|
How well does Purchasing negotiate on matters such as returns, credit allowance, and supplier reworking? |
| |
|
|
|
|
When a ship date, quantity, or item specification dispute arises with a supplier, how would you rate Procurement Unit’s ability to represent you in a professional manner? |
| |
|
|
|
|
How would you rate the overall skill level (product knowledge, contract development, and general purchasing ability) of individuals in the Procurement Unit? |
| |
|
|
|
|
Overall, how would you rate the Procurement Unit as a service operation (cooperative, helpful, effective, quickly resolves your special requirements)? |
| |
|
|
|