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Thank you for taking this survey about your carsharing use. Your responses will help the transportation research community better understand how carsharing interacts with your personal travel needs and lifestyle. All of your responses will remain confidential. If you have any questions about the survey, feel free to respond to the email: [email protected]. This email is also listed at the bottom of each page and will be checked frequently during the operation of this survey. The survey should take between 10 to 15 minutes to complete. Thank you again for your participation.
First, we would like to ask you some questions about your carsharing membership and why you joined.
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1. When did you join your carsharing organization? Please select the year. |
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2. Please select the month of that year in which you joined. |
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3. Which organization are you a member of?
(If you are a member of more than one, please pick the one you use most)
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4. To which plan do you subscribe at Autoshare? |
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5. To which plan do you subscribe at Communauto? |
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For all subsequent questions in this survey, please consider the term "member" to apply to both "members" of CAN and "drivers" with TCC.
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6. How are you connected to Co-Operative Auto Network / The Company Car (as a member or a driver)? Please check all that apply. |
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7. To which plan do you subscribe at Nelson Carshare Co-Op? |
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8. To which plan do you subscribe at Grand River Carshare (formerly People’s Car Co-operative)? |
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9. To which plan do you subscribe at Victoria Car Share Co-op? |
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10. To which plan do you subscribe at VrtuCar? |
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11. To which plan do you subscribe at Zipcar? |
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12. Are you member of more than one carsharing organization? If so please indicate any other carsharing organizations of which you are a member.
Please do not consider "joint-use" agreements as multi-memberships. Only consider organizations to which you pay bills.
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13. Please select the statement that best characterizes the household circumstances under which you joined carsharing.
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Because you are a member through your employer, we have a few questions about your specific membership. |
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14. How would you characterize your employer? |
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15. Do you use carsharing for trips outside of work? |
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Next, we would like to learn more about your vehicle ownership and driving patterns BEFORE you joined carsharing.
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16. How many vehicles did your household own or lease BEFORE you joined carsharing?
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In the following question, we ask you to estimate the kilometers that vehicles within your household were driven prior to joining carsharing. If you do not know the annual kilometers of a vehicle off the top of your head, you can compute a rough estimate.
Everyone has different driving habits, but most people can break down driving needs into two trip types, (1) driving to work (for those who commuted by car), and (2) driving everywhere else.
To help you with computing annual kilometers, start with the round trip distance a vehicle was driven during a typical work day, then multiply that by the number of days per week the vehicle is taken to work (usually 3 to 5). Now you have commuting kilometers per week. You can multiply that by the number of weeks per year that you went to work at that location.
Non-work kilometers are much more variable over a year. These are the kilometers driven around town for errands as well as out of town trips over the year BEFORE you joined carsharing. Add this non-work estimate to the commuting kilometers. The sum is your total annual kilometers for that vehicle.
Alternatively, if the annual kilometers driven on a vehicle is something that you happen to know, feel free to just enter that estimate.
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17. Please list the make, model, and year of any vehicles your household owned or leased BEFORE joining carsharing. If you had more than five, please list the five most frequently driven.
For each vehicle, please give your best estimate as to the ANNUAL KILOMETERS it was driven DURING THE YEAR BEFORE you joined carsharing.
In answering this question, please consider the driving of ALL members of your household.
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Now, we would like to learn more about your CURRENT vehicle ownership and driving patterns.
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18. How many vehicles does your household own or lease CURRENTLY?
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In the following question, we ask you to estimate the kilometers that vehicles within your household are CURRENTLY DRIVEN.
The following text discusses how to compute a rough estimate for annual kilometers for each vehicle. If you have read this text in a previous question, it is the same as before.
Everyone has different driving habits, but most people can break down driving needs into two trip types, (1) driving to work (for those who commute by car), and (2) driving everywhere else.
To help you with computing annual kilometers, start with the round trip distance a vehicle is driven during a typical work day, then multiply that by the number of days per week the vehicle is taken to work (usually 3 to 5). Now you have commuting kilometers per week. You can multiply that by the number of weeks per year that you go to work at that location.
Non-work kilometers are much more variable over a year. These are the kilometers driven around town for errands as well as out of town trips over the CURRENT year. Add this non-work estimate to the commuting kilometers. The sum is your total annual kilometers for that vehicle.
Alternatively, if the annual kilometers driven on a vehicle is something that you happen to know, feel free to just enter that estimate.
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19. Please list the make, model, and year of any vehicles your household CURRENTLY owns or leases. If you have more than five vehicles, please list the five most driven.
For each vehicle, please give your best estimate as to the ANNUAL KILOMETERS that the vehicle is CURRENTLY driven within your household.
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Next, we have a few questions about how you use your carsharing account |
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20. How many people are jointly listed on your carsharing account (including yourself)?
(If you are part of a business account, then select the only number of people within your household that are members of that account)
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21. Do you and the other account holders all live at the same address?
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Help us match responses from joint accounts.
Please enter the last 3 digits of your home (landline) telephone number.
This will help us match responses from other members of your household if they take the survey. We cannot identify or contact you from just the last three digits of your phone number.
If you do not have a landline or do not wish to respond to this question, just indicate that below:
As an example, if your landline phone number was 555-510-4936, then you would enter 936.
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22. The last THREE digits of my household’s most frequently used landline telephone number are: |
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26. During a typical work week, how many days a week would you commute to work or school by car BEFORE JOINING carsharing, and how many days a week do you commute by car CURRENTLY?
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27. Can you provide the VEHICLE MODEL NAME of the carsharing vehicle that you use most frequently? (i.e., Civic, Prius, Yaris, Civic Hybrid, Element, etc.) |
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28. Instead, can you provide the VEHICLE TYPE of the carsharing vehicle that you use most frequently? (i.e., 4-door sedan, 4-door sedan hybrid, small sports utility vehicle (SUV), cross-over vehicle, pick-up truck, etc.) |
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Now we have a few questions pertaining to your use of other transportation modes BEFORE and AFTER you joined carsharing. As best you can, estimate the HOURS TRAVELED and ROUND TRIPS TAKEN by the modes listed. If seasonal changes alter how you travel throughout the year, please answer the question in context of the month of April.
After this, we're nearly finished with questions about travel behavior.
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29. BEFORE JOINING CARSHARING, approximately how many HOURS PER WEEK and ROUND TRIPS were you traveling by each of the following travel modes?
Please complete the information to your best recollection and leave any modes or time periods that you did not use blank.
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30. Now please consider the same question for how you CURRENTLY travel.
Please complete the information to your best recollection and leave any modes or time periods that you did not use blank.
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For the following questions, please consider your annual local taxi usage during the year BEFORE you joined carsharing and CURRENTLY.
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31. To best of your ability, please estimate your annual kilometers traveled in taxis locally (within your city) during the year BEFORE you joined carsharing. |
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32. Similarly, please estimate your CURRENT annual kilometers traveled locally in taxis (within your city). |
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33. Do you occassionaly rent cars (from Avis, Hertz, etc) while at home to take trips that would otherwise be more expensive or inconvenient with a carsharing vehicle? |
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34. On average, how many kilometers per year do you think you put on rental cars that are rented locally? (Your best guess is appreciated.) |
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35. Can you recall the annual kilometers that you put on vehicles rented locally (from Avis, Hertz, Enterprise, etc.) during the year BEFORE you joined carsharing? |
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The next set of questions pertain to how carsharing has fit into your lifestyle. |
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36. Consider the frequency with which you visit the following "Point of Departure" (POD) locations to access a carsharing vehicle. The locations are listed as general categories.
To the nearest 10 percent (i.e., 30, 40, etc.), please indicate the percent of time you access a carsharing vehicle at the following location types. Please make sure that your answers add up to 100. (You can leave irrelevant categories blank.)
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37. If carsharing suddenly disappeared from my region, I would:
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38. How many cars do you think your household would have to acquire?
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39. In total, how many kilometers (annually), do you think you would put on these vehicles if you had to use them instead of carsharing? (Your best estimate is fine)
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40. Have you moved your home or work location since joining carsharing?
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41. What would you say has contributed more to your overall change in driving? The move (of home or work) OR the availability of carsharing?
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Now, we would like to learn more about your CURRENT vehicle ownership and driving patterns.
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42. How many vehicles does your household own or lease CURRENTLY?
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In the following question, we ask you to estimate the kilometers that vehicles within your household are CURRENTLY DRIVEN. If you do not know the annual kilometers of a vehicle off the top of your head, you can compute a rough estimate.
Everyone has different driving habits, but most people can break down driving needs into two trip types, (1) driving to work (for those who commute by car), and (2) driving everywhere else.
To help you with computing annual kilometers, start with the round trip distance a vehicle is driven during a typical work day, then multiply that by the number of days per week the vehicle is taken to work (usually 3 to 5). Now you have commuting kilometers per week. You can multiply that by the number of weeks per year that you go to work at that location.
Non-work kilometers are much more variable over a year. These are the kilometers driven around town for errands as well as out of town trips over the past year. Add this non-work estimate to the commuting kilometers. The sum is your total annual kilometers for that vehicle.
Alternatively, if the annual kilometers driven on a vehicle is something that you happen to know, feel free to just enter that estimate.
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43. Please list the make, model, and year of any cars your household CURRENTLY owns or leases. If you have more than five vehicles, please list the five most driven. If you do not own any vehicles, please say "No Vehicles" in the "Make" Column of the first row.
For each vehicle, please give your best estimate as to the ANNUAL KILOMETERS that the vehicle is CURRENTLY driven within your household.
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Now we’re nearly finished. Our final questions pertain to demographics followed by a few questions on general location. |
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44. Please indicate your gender.
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45. In what year were you born? |
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46. What is your highest level of education? |
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47. Please indicate the number of household members (including yourself) that fall into the different age groups listed below.
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48. What was your household’s 2007 pre-tax income? (in CAD) |
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Finally, we would like to finish by asking you a few brief questions about your general home and work location. Any information that you can offer will help us in better understanding the travel patterns of carsharing users. When you’re finished, you can choose to participate in a raffle for a $100 credit to your carsharing account.
On the following page, a few non-essential questions follow. You can answer them if you like, or skip them. Then you can choose to participate in the raffle , and if you do, we'll ask for some basic contact information. Thank you for your participation! |
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| 49. What is your postal code? | | |
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| Cross Street #1: | | | | Cross Street #2: | | | | City, Province (e.g. Richmond, BC): | | |
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| Cross Street #1: | | | | Cross Street #2: | | | | City, Province (e.g. Richmond, BC): | | |
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The following final questions are non-essential questions. Feel free to answer them if you would like, but you are welcome to skip them, by scrolling down and hitting the "Continue" button at the bottom of the page. That will take you to the last questions about feedback to your CSO and about whether you wish to participate in the credit raffle. The results will then be submitted.
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52. Overall, how do you feel about the recent (in 2008) rise in fuel prices? (Please select the response that best describes your sentiments.)
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Overall, it’s good for the country, although I am NOT impacted significantly.
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Overall, it’s good for the country, but I am mildly impacted.
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Overall, it’s good for the country, even though I have been significantly impacted.
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Overall, it’s bad for the country, although I am NOT impacted directly.
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Overall, it’s bad for the country, and I have been mildly impacted.
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Overall, it’s bad for the country, and I have been significantly impacted.
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53. To what extent has the recent (in 2008) rise in gasoline prices impacted how you travel today (since joining carsharing)?
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54. To what extent has the recent (in 2008) rise in gasoline prices impacted how you use carsharing today (since joining carsharing)?
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55. Please select the statement that best describes your feelings about gasoline prices.
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56. I have actively changed my travel patterns specifically in order to lower the carbon footprint of my transportation activity.
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If you have any suggestions or comments for your carsharing organization, you can submit them on this page.
You are welcome to participate in the raffle for a $100 credit to your carsharing account. If you elect not to participate, your results will be automatically submitted when you press the “Continue” button. Again, thank you for your participation. |
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57. Do you wish to participate in the raffle for a $100 credit to your carsharing account? |
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Thank you very much for your time in completing this survey! You are now entered into the drawing for a $100 credit to your carsharing account. At least one person from each participating organization will be a winner.
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