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  1. Surveys
  2. 2014
  3. February
  4. C
  5. Car Quality
0%
Exit Survey
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
How the car handles
The performance of the car
Overall package of the car
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
Sales Person you worked with
Customer Service
Dealership
 
 
 
How satisfied are you with our car quality?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
When buying a car what is more important to you?
 
Performance
 
Looks
 
Color
 
Dependability
 
Service Options
 
 
 
What factors affect your decision to purchase a new car?
 
Sale
 
Recommendation from friends or family
 
It's time
 
Just looking
 
 
 
When asked about quality in a car what comes to mind?
 
Class
 
Condition
 
Value
 
Features
 
Excellence
 
 
 
What do you consider a must to have for a car: (Check all that apply)
 
Reliability
 
Dependability
 
Value of
 
Future trade options
 
Features
 
 
 
If a problem exists with the quality of your car how would you like it resolved: (Check all that apply)
 
Repaired as soon as possible
 
Replacement
 
Discount
 
Recall
 
 
 
Who do you think is responsible for the quality of the car? (Check all that apply)
 
Sales Person
 
Dealership
 
Manufacturer
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Quality of our cars