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Hello:
You are invited to participate in our survey on the designer label Chanel. In this survey you will be asked to complete a survey that asks questions about your general shopping experience, the clothing line, and information about your background. It will take approximately 10 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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| How often do you shop at Chanel? |
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| Will you buy from Chanel again? |
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| How would you rate their clothes in terms of keeping with current trends and fashions? |
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| How would you rate the price of Chanel items in comparison to other designer labels? |
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| How would you rate the quality of the clothing? |
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| How would you rate Chanel's store environment? |
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| What other brands do you wear? |
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| What do you like to do in your free time? | | |
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| What is the most important factor when you are shopping in general? (1 being the most important, and 5 being the least important factor) |
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| Price |
| | | Quality of clothing |
| | | Store Environement |
| | | Customer Service |
| | | Fashionablity |
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| What were your reasons for buying from Chanel? |
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| Overall how satisfied were you with your most recent purchase from Chanel? |
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| If you were dissatisfied with your purchase, please explain why. | | |
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| Would you recommend Chanel to a friend? |
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For your NEXT clothing purchase, how likely are you to purchase from Chanel?
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| The sales assistants at Chanel were very helpful. |
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| Your last purchase from Chanel was : |
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| What newspapers or magazines do you regularly read? |
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| What is your annual household income i British pounds? |
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| What is your highest form of education? |
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| How many children do you have? |
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