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CHES 2005 Membership Survey
 
 

Please help us plan for the future, to serve your needs better!



Tell us about your EH&S work, how we can help you with your job needs, give us your opinions about our current programs and activities, and let us know what programs and activities you want to see.



It will take a little more than 5 minutes to answer these simple survey questions (mostly choose and click); we need your input to ensure that we provide the services that you want and need.



Your survey responses will be strictly confidential; we will report data from this research to the members as aggregate numbers. If you have questions at any time about the survey, please call Guy Courtnay at 519-439-2541 or email your comments to [email protected] (also on each screen).



Thank you very much for your time and support. Please start the survey now by clicking on the Continue button below.


 
 


Your Membership
 

Please tell us about yourself (although we have this information in our membership records, we need it in the survey to allow us to carry out a more useful analysis of the information)
 
 
 
* What type of membership do you or your company hold?
One Star Two Star Three Star Four Star Five Star Past Member
 
 

* In what type of industry are you working?
 
 

* How many employees work at your company location?
 
under 10
 
10 to 19
 
20 to 49
 
50 to 99
 
100 to 200
 
over 200
 
 

* Is your company location a branch or subsidiary of a parent company?
No Yes
 
 
 
Where is your parent company located?
   
 
 


Please tell us about our website
 
 

very difficult difficult not a problem easy very easy
How easy is it to find what you are looking for in our website?
How easy is it to access the 'Compliance Report' and the 'CHES Partner' through the on-line link in our e-mails?
 
 

rarely sometimes occasionally frequently very often
How often do you use the 'Members Only' section?
How often do you use the ‘Comprehensive Search’?
How often do you use the ‘Publications’ page?
How often do you use the ‘Library’ page?
How often do you visit the ‘Discussion Groups’?
 
 


CHES Publications
 
 

Do you read the 'Compliance Report'?
 
no
 
sometimes
 
regularly
 
always
 
 


How helpful to you are the following sections of the 'Compliance Report'?
 

not useful sometimes useful occasionally useful frequently useful very useful
Federal Legislation
Provincial Legislation
Federal news
Provincial news
Federal court actions and fines
Provincial court actions and fines
News of interest
 
 

How useful to you is the on-line version of the 'Compliance Report'?
 
not useful
 
sometimes useful
 
occasionally useful
 
frequently useful
 
very useful
 
 

Do you read the 'CHES Partner'?
 
no
 
sometimes
 
regularly
 
always
 
 

not at all sometimes occasionally frequently very
How helpful to you is the 'CHES Partner'?
Are the topics relevant to you?
 
 
 
Please tell us about any topics that you would like us to include in the 'CHES Partner'
   
 
 


Seminars and Training
 
 


Have you or anyone else from your company attended any EH&S seminars or training sessions within the last 12 months?
 

yes no
Attended CHES training
Attended CHES seminar
Attended CHES Breakfast Signature series
Attended seminars delivered by others
Attended training delivered by others
 
 
 
Please tell us the subject and organiser of any non-CHES sessions that you attended during the past 12 months
   
 
 


Were you satisfied with the CHES events?
 

very disappointing disappointing as expected valuable very valuable
Training Sessions
Seminars
Breakfast Signature meetings
 
 
Please tell us what you liked, or didn't like, about our performance, or the subjects of any events that you attended
   
 
 


Call-up Assistance for EH&S Questions
 
 

Did you use our members-only call-up question and answer service in the last year?
no yes
 
 

How many times did you use it in the past year?
 
less than 6 times
 
6 to 12 times
 
more than 12 times
 
 

Did we answer your questions as promptly as you needed?
 
too slowly
 
about right
 
speedily
 
 

Did we answer your questions to the level of detail that you needed?
 
too little information
 
about right
 
too much information
 
 


Future Programs and Activities
 

Please tell us about the future programs and activities that you would like to see us offer, and would use if we offered them
 
 


Seminars and Training
 
 

Would training courses offered over the Internet or through computer-based training, be useful to your company?
 
not at all
 
somewhat useful
 
very useful
 
 
 
Tell us the subjects you would take, or send people to, if we offered them.
   
 
 

Would 'refresher' courses offered over the Internet or through computer-based training, be useful to your company?
 
not at all
 
somewhat useful
 
very useful
 
 
 
Tell us the subjects you would take, or send people to, if we offered them.
   
 
 

Would your company use in-plant training sessions for larger groups?
No Yes
 
 

What would be the likely number of trainees at any session?
 
5 or fewer
 
6 to 10
 
11 to 20
 
more than 20
 
 

How many staff of your company do you expect to train in EH&S matters in the next 12 months?
 

none 5 or fewer 6 to 10 11 to 20 more than 20
by outside trainers visiting your plant or location
by outside trainers at their place of training
by on-staff trainers
by Internet or computer based training in your plant
by Internet or computer based training at an outside location
 
 
Tell us the subjects in which they will be trained.
   
 
 
 
Please give us your suggestions for training subjects that we should offer.
   
 
 


CHES Conference
 
 

Do you plan to attend the CHES conference?
No Yes
 
 

How many people from you company are likely to attend the Conference?
 
1 or 2
 
3 to 5
 
6 to 10
 
more than 10
 
 
 
What Environmental issues would you like to see covered by or addressed at our conference?
   
What Health & Safety issues would you like to see covered by or addressed at our conference?
   
 
 


Your Work
 

Please tell us about your work and the activities you carry out.
 
 

What amount of your time is spent on the following activities?
 

none less than 10% 10% to 20% 20% to 40% 40% to 60% more than 60%
researching EH&S regulations
interpreting EH&S regulations
training staff in EH&S matters
training staff in TDG procedures
HR & similar activities
 
 

Do you use the Internet for research on EH&S matters?
 
rarely
 
sometimes
 
occasionally
 
regularly
 
extensively
 
 


Have you used an outside service for any of the following?
 

no rarely sometimes occasionally regularly extensively
for information
to answer specific questions
to anonymously clarify concerns with or obtain information from regulatory agencies
 

Did you use CHES or another service?
 
CHES, and or
 
Other (Tell us which one)
 

 
 


Do you need or use assistance with research to help you
 

no rarely sometimes occasionally regularly extensively
in situations unusual for your industry or operations
in specific situations needing out-of-the-ordinary answers
clarify ambiguous or new regulations
interpret regulations and their requirements
 
 


What amount of your total work time do you spend on matters in the following areas?
 

none less than 10% 10% to 20% 20% to 40% 40% to 60% more than 60%
water pollution and effluent discharge standards
GHG discharges
hazardous waste disposal
energy usage and energy use reduction
workplace safety
workplace health
EH&S legal issues
EH&S training
 


and on application and permits for
 

none less than 10% 10% to 20% 20% to 40% 40% to 60% more than 60%
air
water
waste disposal
TDG
 
 
 
What is the single change that is most important to you that you would like to see us make in our services or programs?
   
 
Please contact [email protected] if you have any questions regarding this survey.
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