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  1. Surveys
  2. 2015
  3. March
  4. C
  5. Chie's Burger 2 as of 031615
0%
Exit Survey
 
 
Part I. Socio-Demographic Information
 
 
Name (optional):
   
 
 
Gender
 
 
Age
 
 
Educational Attainment
 
 
Employment
 
 
Average Daily Spending
 
 
Part II. CUSTOMER SATISFACTION SCALE

Please select from the choices that closely describes how satisfied are you in dining at Chie’s Burger.

5- Very Satisfied
4-Satisfied
3-Neither
2-Dissatisfied
1-Very Dissatisfied
 
A. Service Quality

Reliability
5-Very Dissatisfied 4-Disatisfied 3-Neutral 2-Satisfied 1-Very Satisfied
An adequate supply of Food and Drinks
Perform the service right at the first time
Show sincere interests in solving customers’ concern
 
 
Responsiveness
5-Very Dissatisfied 4-Disatisfied 3-Neutral 2-Satisfied 1-Very Satisfied
Service provides quickly and accurately
Immediate response to customer demands
Employees are always willing to help
 
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