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Surveys
2015
April
C
Client Feedback Survey
Client Feedback Survey
Client Feedback Survey
0%
Exit Survey
Thank you for engaging The Little Dash. You are invited to participate in our Client Feedback Survey. We believe in constant improvement to better meet our client and customers' needs.
It will take 3-5 minutes to complete the questionnaire.
Your participation is completely voluntary. Your survey responses will be strictly confidential.
If you have questions at any time about the survey, you may contact The Little Dash by email at
[email protected]
.
Thank you very much for your time and support.
Please start with the survey now by clicking on the
Continue
button below.
*
Which service(s) did you use?
Graphic Design
Website Design
Photography/ Videography
Performing art talents for company events
Other
Please briefly describe the business problem/ need you had prior to engaging our service(s)
Please rate our service quality
*
Overall
Thanks for the great rating!
Please indicate your level of satisfaction with the following attributes of our service.
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
*
On-time delivery of service
*
Quality of artistic service
*
Methods of communication
*
Quality of support
*
Post-service follow-up
*
Professionalism
Please rate how strongly you agree/disagree with the following statements.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
*
We achieved the pre-established targets/goals
*
We understand the needs of your company
*
We are thorough in planning and execution
*
We provided value-added services worth the pricing/cost
*
How likely are you to recommend our service to others?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
*
How do we rate compared to other similar service providers?
Much better
Better
About the same
Worse
Much worse
Don't know/not applicable
Do you have any other comments/ suggestions for improvement?
Finally, help us understand how to reach other customers like yourself. How did you hear about us?
Word-of-mouth referral from business-related contact
Word-of-mouth referral from family/ friend
Website
Facebook
Online search engine/ found through research
Flyer
Advertisement
Other
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