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  5. Client Questionnaire
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Exit Survey
 
 
Now that your project is finished, we hope you take the time to sit back and enjoy. We will be available for you throughout your warranty period for your convenience and will fix, repair, or replace items as necessary. It is our way of providing some “peace of mind” to you.

Since we rely heavily upon referrals from our clients, please take a moment to complete our brief survey. This will help us to improve our service for our future clients and your referrals. Thank you very much for your time and support.

Please start with the survey now by clicking on the Continue button below.
 
 
Please complete the following questions to the best of your knowledge regarding the work performed on your project. Please be honest, as this information will be used to make our projects in the future, more professional and satisfactory to the homeowner.

The following questions should be answered by selecting your level of satisfaction with our services.

Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Were you treated as a highly valued client?
Did we listen to your specific needs for the project?
Were you treated with honesty, integrity and respect?
Were we accommodating and considerate of your time?
Please rate our professionalism on your project?
Were you satisfied with the time of completion?
Were you satisfied with the end result?
Rate the value you received for the money you spent?
 
 
 
May we use you as a reference for our future clients?
 
Yes
 
No
 
 
 
If we may use you as a reference, are there any restrictions?
   
 
 
 
What was the main reason “why” you chose us over someone else for your project?
   
 
 
 
How could we improve for our future clients and your referrals?
   
 
 
 
Additional Comments:
   
 
If you are satisfied with our work, please tell others. If you are not satisfied with our work, please tell us…we’ll make it right, guaranteed!

Solid Rock Custom Homes, LLC Office: 719-494-0932
website: www:solidrockcustomhomes.com