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  1. Surveys
  2. 2010
  3. November
  4. C
  5. Client Satisfaction
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Hello:
You are invited to participate in Sun Tan City's Client Satisfaction survey. In this survey, you will be asked questions about your recent experience at Sun Tan City. It will take approximately 5-8 minutes to complete the questionnaire.

Your participation in this study is completely voluntary and you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. You will also receive a special promotion after completing the survey.

Thank you very much for your time and support. Press the Continue button below to start the survey.
 
 
 
Please type in the name of the Sun Tan City Salon location you visited (this information is located on the card you received at the salon).
   
 
 
 
Please type in the name of the Tanning Consultant who assisted you during your visit (this information is located on the card you received at the salon).
   
 
 
 
Please enter your e-mail address here (this information will not be shared or distributed to anyone outside of STC).
   
 
 
 
On a scale of 1 to 5 (with 1 being Poor, 3 being Average and, 5 being Above Average) please rate your level of satisfaction with the friendliness and helpfulness of the Tanning Consultant who assisted you.
 
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On a scale of 1 to 5 (with 1 being Poor, 3 being Average and, 5 being Above Average) please rate your level of satisfaction with the experience you had discussing products with your Tanning Consultant.
 
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On a scale of 1 to 5 (with 1 being Poor, 3 being Average and, 5 being Above Average) please rate your level of satisfaction with the experience of discussing services/packages/memberships with your Tanning Consultant.
 
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On a scale of 1 to 5 (with 1 being Poor, 3 being Average and, 5 being Above Average) please rate your level of satisfaction with your tanning experience today.
 
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On a scale of 1 to 5 (with 1 being Poor, 3 being Average and, 5 being Above Average) please rate your level of satisfaction with the salon cleanliness.
 
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Please elaborate on your experience in this comment box. Did your Tanning Consultant go above and beyond to make your experience better? What would you like to see changed at Sun Tan City to enhance your experience? (if applicable)
   
 
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