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Surveys
2016
August
C
Client Satisfaction
Client Satisfaction
0%
Questions marked with a
*
are required
Exit Survey
Please rate your satisfaction with IIS relative to the following:
*
Dependability
*
Reputation
*
Capacity
*
Value
*
Vision and Leadership
Please rank the top three areas of focus for your organization over the next two years in order of importance (1 being most important and 3 being least important):
Cost Containment
-- Select --
1
2
3
4
5
6
7
8
Investment Management Organization In-House vs. Outsource
-- Select --
1
2
3
4
5
6
7
8
New Product Development
-- Select --
1
2
3
4
5
6
7
8
Portfolio Construction
-- Select --
1
2
3
4
5
6
7
8
Regulatory Reporting Requirements
-- Select --
1
2
3
4
5
6
7
8
Talent Acquisition
-- Select --
1
2
3
4
5
6
7
8
Technology
-- Select --
1
2
3
4
5
6
7
8
Transparency Reporting
-- Select --
1
2
3
4
5
6
7
8
My organization is aware of and/or takes advantage of the following portfolio of services available:
Aware of/Use
More Information Requested
Securities Lending
Performance and Analytics
Risk
Derivatives and Collateral Services
Cash Management
Tax Services
Regulatory Reporting
Back/Middle Office Outsourcing
Alternative Asset Servicing
How satisfied are you with your Relationship Manager in helping you leverage all of our capabilities to help you achieve your strategic goals?
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Over the past 12 months, has IIS' overall performance improved, declined, or remained the same?
Declined Greatly
Declined
Remained the Same
Improved
Improved Greatly
If asked, would you recommend doing business with IIS?
Definitely Would Not
Would Not
Not Sure
Would
Definitely Would
Overall, how satisfied are you with the services you receive from IIS?
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Please provide comments to clarify your ratings above:
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