Client Satisfaction :Titan- July 2008

Titan Group LLC Client Satisfaction Survey

Is this your first time working with Titan Group?

Yes

No

How did you hear about us?

Referred by another client

Referred by a colleague

Referred by a vendor or service provider

Internet

Email from Titan

Yellow Pages

Other

Services Provided

Based on your experience, would you recommend Titan Group to other organizations?

Yes

No

Which of the following services did you use? Please check all that apply.

Compensation Services (Executive compensation, Salary Survey, Market Pricing, Incentive compensation)

HR Advisory Services (Retainer, Handbook, Audit/Assessment, Interim HR)

Training & Development Services (TMU, TLI, Other Training)

Career Transition Services

Executive Coaching

Talent Strategy Services (Retained HR Search, Talent Assessment, Performance Management)

Other

How would you rate the following:

What is your overall satisfaction with the services performed?

Very Satisfied

Satisfied

Somewhat Satisfied

Not Satisfied

Please note any comments or suggestions about the overall quality of services. Please state specific reasons for your current level of satisfaction.

Would you consider using Titan Group's services again?

Definitely

Probably

Probably Not

Comments

Would you consider referring Titan to other organizations?

Definitely

Probably

Probably Not

Considering the overall value of the project you paid for, was it

An exceptional value (worth more than you paid for it)?

A good value (worth about what you paid for it)?

A poor value (worth less than you paid for it)?

Comments

Would you consider providing a testimonial about your experience(s) with Titan Group's services?

Yes

No

Please share comments about your experience, including your name and/or your organization's name.