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  2. 2016
  3. November
  4. C
  5. Client Survey
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Questions marked with a * are required Exit Survey
 
 
* Your Company Name
   
 
 
 
* Your Position or Roles in the company or this project
   
 
 
 
* Which is best describe your responsibility in the company or project
 
Decision Maker
 
Team or Group Leader
 
Key Contact Person
 
Some Expertise
 
Team Member
 
Other
 
 
 
 
* How long have you know Shuba Solutions?
 
< 6 months
 
< a year
 
< 3 years
 
< 5 years
 
> 5 years
 
 
 
How do you first know Shuba Solutions?
 
Recommended by Friend
 
From other company (existing client)
 
From other company (not yet client)
 
From my previous company
 
From Internet
 
Other
 
 
 
What was your last completed project with Shuba Solutions? 
 
Document Management System - DocuB@se
 
e-Billing System - eStatement
 
Mobile Sales and Prospect Application - mSalesPRo
 
Mobile Attendance Application (e-absensi) - SaaT
 
Application Management Console - AppMan
 
Mobile Collection System
 
Vendor Management System - VMS
 
Procurement Management System - eProcurement
 
Professional Outsourcing
 
Other
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Delivery Timeline
Delivery Quality
Scalability
Technology
User Experience
Value for money
 
 
 
Do you plan for future enhancement or new module / product?  
 
Yes
 
No
 
Maybe
 
Not answering
 
 
How satisfied are you with the following:
Product and Solutions
Support
Overall Quality
After-sale service
 
 
 
Will you recommend Shuba Solutions to others?
 
Yes
 
No
 
Maybe
 
Not answering