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  1. Surveys
  2. 2017
  3. June
  4. C
  5. CLT Satisfaction
0%
Exit Survey
 
 
Hello:
We need your help! Critical Laser wants to better understand your satisfaction so we can provide better service if needed.  This means a quick survey, but it's less then 10 super quick questions! If you could please answer them honestly it would really help us to help you.  It shouldn't take but 2 min, and all responses are confidential. The data will be shown to us in aggregate and coded so we can't tell who answered which questions in which ways. If you have any questions or concerns please contact Mike directly at [email protected]. 

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
* How long have you been using Critical Laser
 
0-1 years
 
1-5 years
 
5 years or longer
 
 
 
* How often do you order from Critical Laser
 
Weekly
 
Monthly
 
Quarterly
 
Once a year or less
 
 
 
* Which services do you utilize? 
 
Laser Cutting
 
Bending
 
Powder Coating / Paint
 
Welding
 
Hardware Insertion 
 
Drafting / Design (we do your CAD files for you) 
 
 
 
* How satisfied are you with our overall services? 
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
 
 
How would you rate us in the following areas?
* Overall Customer Service
* Timely Response to Estimates / Drafting Needs
* On Time Completion of Jobs
* Quality of Parts Received
* You enjoy working with our staff
 
 
 
* Would you recommend us to others?
 
Yes
 
No
 
 
 
* Have you recommended us to others? 
 
Yes
 
No
 
 
 
* What can we do to improve your experience? 
   
 
 
 
* What about working with Critical Laser do you enjoy most?