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  2. 2016
  3. January
  4. C
  5. COD Feedback Survey
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Questions marked with a * are required Exit Survey
 
 
Dear Employee,

Thank you for making your purchase from AJIO.com

We would like to hear from you about your experience of receiving your order from AJIO.com; your feedback is valuable to us. This would only take about 5 minutes of your time.
 
 
 
* Which of these describes the Packaging, when your order arrived?
 
Outside and inside packaging was intact
 
Outside pack was intact, but inside layers were not
 
Outside pack was torn/ damaged, but inside layers were intact
 
Damaged/ torn both on outside and inside layers
 
 
 
* Before your order arrived, which of these did you receive? (Select all that apply)
 
Message on your mobile number on the status of delivery
 
Emails on the status of dispatch
 
Call from the courier company saying your order would be Delivered that day
 
Received no messages

 
 
 
* Was your order
 
Received by you, personally
 
Collected by family members
 
Collected by security/ staff of the building you stay in
 
 
How would you rate the way the Courier boy interacted with you while delivering your order? (5 is max)
1 2 3 4 5
* The courier boy was polite and courteous
* The courier boy gave you the exact change
* The courier boy completed formalities like getting signatures/ verifying your address etc.
 
 
How would you rate the time taken to deliver your order?
Longer than expected On time Faster than expected
* Time taken to deliver the order
 
 
 
* Age
 
 
 
* Gender
 
 
 
* City