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  2. 2014
  3. September
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  5. Company Satisfaction - elementary 3
0%
Exit Survey
 
 
What is your general opinion of Speak English Institute?
 
Excellent
 
Very good
 
Good
 
ok
 
bad
 
Very bad
 
 
 
Which of the following best describes the staff at Speak?
 
Very friendly and helpful
 
Professional
 
Friendly but not helpful
 
Helpful but not friendly
 
Rude
 
Other
 

 
 
How much do you rate us on the following attributes?
Very bad Bad Good Very good Excellent
Customer service
Professionalism
Quality of teaching
Atmosphere in the institute
Classrooms
Price
 
 
How many courses have you done at Speak?
 
1
 
2
 
3
 
4
 
Other
 
 
 
 
How happy are you with the teacher you had?
 
Very happy
 
Happy
 
Ok
 
not happy
 
Disappointed
 
 
 
How helpful was your teacher
 
Very helpful
 
Helpful
 
ok
 
Not helpful
 
Other
 
 
 
 
Did you study all 4 skills during your course? (speaking, reading, listening & writing)
 
Yes
 
No
 
Other
 
 
 
 
Did you improve your English?
 
Yes
 
No
 
 
 
Would you recommend Speak English Institute to your friends & family?
 
Yes
 
No
 
 
 
Which category describes your age?
 
Younger than 18
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
65 or older
 
Prefer not to answer
 
 
 
What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
Do you have any suggestions for improving Speak English Institute?
   
 
Speak English Institute JLT