CompleteBooking.ae

Do you have Internet access?

Yes

No

Do you have mobile with Internet Access?

Yes

No

How do you usually access the Internet?

Through desktops and laptops

Through mobile phones

All mentioned above

Have you ever purchased anything online?

Yes

No

What do you think of online booking of hotels?

I agree

I don’t agree

Unsure

What do you think of online reservation of restaurants’ tables and meals?

I agree

I don’t agree

Unsure

What do you think of reserving entertainment activities online (ex. Booking cinema and Ski-Dubai tickets)?

I agree

I don’t agree

Unsure

How often you use e-commerce websites?

Always

Sometimes

Rarely

Never

Which of the following factors would cause you to book hotels, resturant tables and meals and leisure activities online?

Wider variety of options in one place

Quick and better customer service

Lower costs

All mentioned above

Other

What are the reasons for you preferring offline booking of hotels, restaurants and entertainments?

Fear of things going wrong with online transactions

Preference for familiar businesses offline

Merchant performance- confidence that you will get what you paid for

All mentioned above

Other