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Surveys
2014
February
C
Consumer Satisfaction
Consumer Satisfaction
0%
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How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
In general, how satisfied are you with the employees you interacted with?
Extremely satisfied
Slightly satisfied
Neither satisfied nor dissatisfied
Slightly dissatisfied
Extremely dissatisfied
How well do the employees at our company protect your privacy?
Extremely well
Very well
Moderately well
Slightly well
Not at all well
How eager were the customer service representatives to help you?
Extremely eager
Very eager
Moderately eager
Slightly eager
Not at all eager
How long did you have to wait before a customer service representative was able to help you?
Extremely long
Very long
Moderately long
Slightly long
Not at all long
How likely are you to recommend our company?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
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