cpe181 | QuestionPro

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2) Are you currently using 3G mobile services?

Yes (Proceed to Qns.3)

No (Proceed to Qns.6)

3) What types of 3G services do you commonly use?

4) What benefits do you enjoy from the services?

Able to do online shopping

Instantaneous data on demand

Other

5) What are the disadvantages you face using the services?

Limited underground coverage

Services too costly

Slow connection

Insufficient real-time service(e.g.Checking on Stock market)

Other

6) Reason for not using 3G services?

Price plans are too expensive

Incomprehensive subscription plans

Handsets too expensive

Difficult to use

No need for the services

Very few users

Cheaper alternative services are available

Other

7) What do you think of the current 3G price plans?

Too expensive

Cheap!

Reasonable

No idea at all

1) Are you aware if 3G services are available in Singapore?

Yes (Proceed to Qns.2)

No (Proceed to Qns.9)

Additional Comments/Suggestions for improvement