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2013
July
C
Creative Spark Service Assessment
Creative Spark Service Assessment
Creative Spark Quality Survey
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Good Afternoon,
We at Creative Spark pride ourselves on strong delivery of digital solutions and the creation of sound Social and online marketing strategies. we are undergoing a corporate performance assessment and hope that you will take the time to assist us with answering a few questions that will allow us to create an even better experience for you as our valued client.
Were you dealt with in a professional and polite manner?
Yes
No
Sometimes
Did you find our documentation concise and intuitive?
Yes
No
Sometimes
Was our solution delivered timeously and smoothly?
Yes
No
Other
Did the team proactively communicate with you throughout the process?
Yes
No
Sometimes
Please rate the Account Manager that handled your requests?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
The process for getting issues resolved was
Very Poor
Somewhat Unsatisfactory
Neutral
Above Average
Very Satisfactory
Please can you provide us with an overall rating of our solution and service?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Please suggest how we can improve our service?
Thank You / Thanks so much for taking the time to answer our survey, we'll use your feedback to improve our service, so next time we'll be even better!
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