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  1. Surveys
  2. 2014
  3. January
  4. C
  5. CRM adoption

CRM adoption

What is the most popular CRM? And are you using it?
0%
Questions marked with an * are required Exit Survey
 
 
* Your Name
   
 
 
* Company Name
   
 
* What CRM system does your business use? (You can choose more than one)
 
None
 
Act!
 
CRMNext
 
Maximizer CRM
 
Microsoft Dynamics (on premises)
 
Microsoft Dynamics OnDemand
 
NetSuite
 
OnContact
 
Oracle CRM OnDemand
 
Prophet
 
Sage CRM
 
Salesforce.com
 
SalesLogix
 
Siebel
 
SugarCRM
 
Zoho CRM
 
Custom / In-house developed CRM just for us
 
I don't know
 
Other
 

 
 
 
How widely used is your CRM?
Almost no-one uses it
Some people use it
Most of the sales people use it
The majority of people that it's relevant to use it
Everyone in the organisation uses it
 
 
 
Overall, how satisfied with your CRM are you?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
How likely are you to recommend the CRM that you use to a friend, colleague or business acquaintance?
I definitely would not recommend
Probably not
Neutral
I may recommend it
I would definitely recommend it
 
 
 
Is your CRM integrated with your accounting package? (e.g. automatically creating invoices, keeping addresses synchronised for customers, making credit limits visibile in the CRM)
 
No
 
Partial - some integration
 
Yes
 
Yes (CRM is part of an integrated package)
 
I don't know
 
Other
 
 
 
 
* What Accounting package does your business use?
 
Sage (50/100/200/Other)
 
Access Accounts
 
Kashflow
 
Microsoft Dynamics (Navision, Great Plains, AX etc)
 
NetSuite
 
Oracle (e-business Suite/other)
 
Pegasus Opera
 
QuickBooks
 
SAP
 
Xero
 
Other
 
 
 
 
* What size of business do you work for?
 
Less than £1m revenue per year
 
£1m - £5m revenue per year
 
£5m - £25m revenue per year
 
£25m - £100m revenue per year
 
£100m - £1bn revenue per year
 
More than £1bn revenue per year
 
 
 
* What sector is the business you work in involved in?
 
Agriculture
 
Banking
 
Biotechnology
 
Chemicals
 
Construction
 
Consulting
 
Education
 
Electronics
 
Energy
 
Engineering
 
Entertainment
 
Environmental
 
Finance
 
Food & Beverage
 
Government
 
Healthcare
 
Hospitality
 
Insurance
 
Machinery
 
Manufacturing
 
Marketing
 
Media
 
Not For Profit
 
Recreation
 
Retail
 
Shipping
 
Technology, IT hardware/software and services
 
Telecommunications
 
Transportation
 
Utilities
 
Other
 
 
 
 
* Would you like to receive a summary of the survey results?
 
Yes
 
No
 
 
 
* Email Address
   
 
 
Phone number
   
 
 
 
* Enter draw to win an iPad mini?
 
Yes
 
No
 
 
I'd like to keep you up to date with what we're doing. However of course your contact details will only be used by IS Online Ltd. They will not be shared with other organisations. If you do not want to be contacted, please tick below to opt out
 
Do not contact me by e-mail
 
Do not contact me by phone

 
 
Any other comments:
   
 
As a thank you for taking the time to fill in the survey, we will be holding a draw to offer an iPad Mini to one selected responder. Only 1 entry per person will be entered into the draw for the iPad mini. The winner of the iPad Mini will be randomly selected from the responses received by 14th Feb 2014. No cash alternative is offered. To be eligible to win the iPad Mini, you must live and work in the UK.

Responses received after 14th February 2014 are still valued and will contribute to the survey results, but will not be eligible for the draw.
You will be notified of the winner of the iPad by e-mail, if you have allowed us to send you e-mails. If you are the winner, we will contact you to ask for your address details to send it to you.

To find out more about IS Online, please view our website at www.isonline.co.uk