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Surveys
2010
April
C
CSE Nomination Form - 2010
CSE Nomination Form - 2010
Client Service Excellence (CSE)
Nominations 2010
Please submit the
Name
and
Department
of your
Nominee
for the CSE Award.
Please submit
Your Name
and
Department
.
Day to Day Performance
Please rate on a scale of 1 to 5 (with 5 being the strongest indicator) your nominee's ongoing demonstration of the following attributes:
A. Overall Adherence to CSE Habits
1
2
3
4
5
Unknown
If you selected 4 or 5, please provide examples and/or additional comments:
B. Responsiveness to internal or external client requests or needs:
1
2
3
4
5
Unknown
If you selected 4 or 5, please provide examples and/or additional comments:
C. Follow through on tasks they have initiated:
1
2
3
4
5
Unknown
If you selected 4 or 5, please provide examples and/or additional comments:
D. Willingness to direct internal or external clients to the appropriate solution if they are not able to provide it:
1
2
3
4
5
Unknown
If you selected 4 or 5, please provide examples and/or additional comments:
E. Timeliness in responding to inquiries/requests:
1
2
3
4
5
Unknown
If you selected 4 or 5, please provide examples and/or additional comments:
F. Willingness to take ownership in fixing a problem:
1
2
3
4
5
Unknown
If you selected 4 or 5, please provide examples and/or additional comments:
G. Keeping the big picture and the needs of others in mind while doing their job:
1
2
3
4
5
Unknown
If you selected 4 or 5, please provide examples and/or additional comments:
H. Provides personalized service to internal/external clients and assures follow-through and results:
1
2
3
4
5
Unknown
If you selected 4 or 5, please provide examples and/or additional comments:
What made you take the time to nominate this person?
Please contact the
CSE Team
if you have any questions regarding this survey.
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