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  5. CSR Survey

CSR Survey

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Exit Survey
 
 
Dear colleagues,

We are about to embark on a larger Corporate Social Responsibility (CSR) strategy and would appreciate your feedback on the relative importance you believe our customers (and potential customers) place on CSR.

By way of background, the World Business Council for Sustainable Development defines CSR as “the commitment of business to contribute to sustainable economic development, working with employees, their families, the local community and society at large to improve their quality of life.” gategroup’s CSR strategy focus on Workplace, Marketplace, Environment, and Community. Other companies may focus on different aspects, but generally the pillars we have chosen reflect what most companies with a CSR program are focusing on, though they may call it different things.

Please think through your participation in bids, discussions with customers and your knowledge of the industry and answer the following questions by March 4, 2013.
 
 
 
* How frequently do CSR-related questions come up in conversations with customers?
 
Always
 
Very Often
 
Sometimes
 
Rarely
 
Never
 
 
 
* How frequently do CSR-related questions get raised in bids and/or tenders?
 
Always
 
Very Often
 
Sometimes
 
Rarely
 
Never
 
 
 
* Is the CSR issue one you see becoming more predominant with customers?
 
Yes
 
No
 
 
In what areas of CSR are customers particularly focused on? Please select from the list below:
 
Environmental sustainability (including emissions reduction/environmental controls)
 
Safety
 
Charitable giving
 
Ethical business conduct
 
Supply chain standards
 
Workplace standards
 
Other
 

 
 
 
Based on your experience, which customers focus on CSR?
   
 
 
 
* Have customers asked us to get involved in CSR intiatives or help them achieve their CSR goals?
 
Yes
 
No
 
 
If the answer is yes, which ones?
   
 
 
 
* How do we compare with the competition in this area?
 
Better
 
Same
 
Not as good
 
Do not know
 
 
 
* Do you see a commitment to CSR giving gategroup a competitive advantage in the marketplace?
 
Yes
 
No
 
Maybe
 
 
If the answer is yes, how and why?
   
 
 
 
Do you have any other observations or comments about CSR based on your interactions with customers?
   
 
 
 
* Name (First and Last Name)
   
 
Thank you.