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Hello, I, Muhammad Amin Bin Ahmad, a student of University of Liverpool, invite you to participate in my survey of "The Study of Malaysian Regional Airlines: Revealing the Relationship between National and Corporate Cultures, and Its Impact on Employees Performance" in fulfillment of my study. In this survey, approximately 200 people will be asked to complete a survey that asks questions about Malaysian national culture, corporate culture and employees' performance. It will take approximately 5 to 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Muhammad Amin Bin Ahmad at 0041786711796 or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
Section A: Demographic Background




* Gender
 
Male
 
Female
 
 
 
* Age
 
<20
 
20-30
 
30-40
 
40-50
 
50>
 
 
 
* Ethnic Group
 
Malay
 
Chinese
 
Indian
 
Other
 
 
 
 
Religion
 
Muslim
 
Buddhist
 
Hindu
 
Christian
 
Other
 
 
 
 
* Current Position
 
Aircrew
 
Groundcrew
 
Administration
 
Manager
 
Senior Manager
 
Other
 
 
 
 
* Years of experience
 
> 1 year
 
1-3 years
 
4-6 years
 
7-9 years
 
10 years or more
 
 
Section B: The knowledge of national culture






* Do you know what is "national culture"?
Adakah anda mengetahui erti "budaya nasional"?
 
Yes
 
No
 
 
National culture is a set of norms, understandings, behaviours, customs and beliefs that exist within the population of a sovereign nation. For examples officail religion, national language, taboos etc.
Budaya nasional adalah sesuatu kepercayaan, pembudayaan, pengamalan dan kesepahaman yang wujud di kalangan penduduk di dalam sebuah negara. Contohnya agama rasmi, bahasa rasmi, etika budaya dan kaum dan lain lain.


Based on the above definition of national culture, do you experience the characteristics of the definition.
Berdasarkan definisi diatas, adakah anda merasai ciri ciri yang terkandung di dalam definasi tersebut?
 
Yes
 
No
 
 
 
Do you think the national culture has given you identity?
Adakah anda merasakan bahawa budaya nasional memberikan anda sebuah identiti?
«Very UnlikelyVery Likely»
012345678910
 
 
 
"Power distance is defined as the extent to which the less powerful members of institutions and organisations within a country expect and accept that power is distributed unequally." (http://geert-hofstede.com/malaysia.html)
'Power distance' ditakrifkan sebagai sejauh mana seorang ahli yang kurang berkuasa di dalam sesebuah institusi di dalam sesebuah negara maklum akan ketidak samarataan kuasa.


In your opinion, what is the degree of power distance in Malaysian national culture?
Pada pendapat anda, berapakah kadar 'power distance' di dalam budaya nasional Malaysia?
«Very LowVery High»
012345678910
 
 
 
"Individualism is the degree of interdependence a society maintains among its members. In Individualist societies people are supposed to look after themselves and their direct family only." (http://geert-hofstede.com/malaysia.html)
'Individualism' adalah kadar kebergantungan kita pada sesebuah masyarakat. Orang inddividualistik adalah orang yang mementingkan diri sendiri dan keluarga mereka sahaja.


In your opinion, what is the degree of individualism in Malaysian national culture?
Pada pendapat anda, berapakah kadar 'individualism' di dalam budaya nasional Malaysia?
«Very LowVery High»
012345678910
 
 
 
"A high score (masculine) on this dimension indicates that the society will be driven by competition, achievement and success, with success being defined by the winner/best in field.
A low score (feminine) on the dimension means that the dominant values in society are caring for others and quality of life. A feminine society is one where quality of life is the sign of success and standing out from the crowd is not admirable." (http://geert-hofstede.com/malaysia.html)
Skor yang tinggi (maskulin) menunjukkan bahawa masyarakat didorong oleh persaingan, pencapaian dan kejayaan, dan kejayaan tersebut menjadi pengiktirafan.
Skor rendah (feminin) bermakna nilai dalam masyarakat yang menyayangi orang lain. Masyarakat yang feminin menjadikan kualiti hidup sebagai tanda kejayaan dan kejayaan atau kemegahan peribadi bukanlah suatu yang amat dibanggakan.


In your opinion, what is the degree of masculinity in Malaysian national culture?
Pada pendapat anda, berapakah kadar 'masculinity' di dalam budaya nasional Malaysia?
«Very LowVery High»
012345678910
 
 
 
"The dimension Uncertainty Avoidance has to do with the way that a society deals with the fact that the future can never be known." A high degree of this dimension means a strong preference for avoiding uncertainty. (http://geert-hofstede.com/malaysia.html)
'Uncertainty Avoidance' berkait dengan cara masyarakat menilai hakikat bahawa masa depan adalah suatu yang tidak pasti. Semakin tinggi "uncertainty avoidance" bermakna masyarakat memberi keutamaan yang kuat untuk mengelakkan ketidakpastian


In your opinion, what is the degree of uncertainty avoidance in Malaysian national culture?
Pada pendapat anda, berapakah kadar 'uncertainty avoidance' di dalam budaya nasional Malaysia?
«Very LowVery High»
012345678910
 
 
 
"Pragmatism describes how people in the past as well as today relate to the fact that so much that happens around us cannot be explained. In societies with a pragmatic orientation most people don’t have a need to explain everything, as they believe that it is impossible to understand fully the complexity of life." (http://geert-hofstede.com/malaysia.html)
Pragmatisme menerangkan bagaimana orang pada masa lalu dan juga hari mengaitkan bahawa apa yang berlaku disekelingling kita tidak dapat dijelaskan sepenuhnya. Dalam masyarakat yang berorentasikan pragmatik, mereka tidak merasakan keperluan untuk menjelaskan segala-galanya, kerana mereka percaya bahawa ia adalah mustahil untuk memahami sepenuhnya kerumitan hidup.


In your opinion, what is the degree of pragmatism in Malaysian national culture?
Pada pendapat anda, berapakah kadar 'pragmatism' di dalam budaya nasional Malaysia?
«Very LowVery High»
012345678910
 
 
 
"Indulgence is defined as the extent to which people try to control their desires and impulses, based on the way they were raised. Relatively weak control is called “indulgence” and relatively strong control is called “restraint”." (http://geert-hofstede.com/malaysia.html)
'Indulgence' ditakrifkan sebagai sejauh mana seseorang cuba untuk mengawal kehendak dan dan dorongan mereka, berdasarkan cara mereka dibesarkan. Pengawalan yang lemah dipanggil "indulgence" dan pengawalan diri yang kuat dipanggil "restraint".


In your opinion, what is the degree of indulgence in Malaysian national culture?
Pada pendapat anda, berapakah kadar ' indulgence' di dalam budaya nasional Malaysia?
«Very LowVery High»
012345678910
 
 
 
Do you think Malaysian national culture has influenced your working style and attitude?
Adakah anda merasakan bahawa budaya nasional Malaysia mempengaruhi cara anda bekerja dan sikap anda?
«Very UnlikelyVery Likely»
012345678910
 
 
 
* Do you think Malaysian national culture exists within your organisation?
Adakah anda merasakan bahawa budaya nasional Malaysia wujud di dalam syarikat di mana anda bekerja?
 
Yes
 
No
 
 
 
How strong is the influence of Malaysian national culture on your organisation?
Berapa kuatkah pengaruh budaya nasional Malaysia di dalam syarikat anda bekerja?
«Very LowVery Strong»
012345678910
 
 
Section C: The knowledge of corporate culture




Do you understand what is corporate culture?
Adakah anda mengetahui apakah itu budaya korporat?
 
Yes
 
No
 
 
 
Corporate culture refers to the shared values, attitudes, standards, and beliefs that characterize members of an organization and define its nature.
Budaya korporat merujuk kepada nilai-nilai bersama, sikap, piawaian, dan kepercayaan yang mencirikan pekerja di dalam sesebuah organisasi dan mencerminkan sesebuah syarikat.


Based on the above definition of corporate culture, do you experience the characteristics of the definition in your organisation.
Berdasarkan definisi diatas, adakah anda merasai ciri ciri yang terkandung di dalam definasi tersebut?
 
Yes
 
No
 
 
 
Corporate culture fosters commitment and corporations of employees.
Budaya korporat menggalakkan komitmen dan kerjasama di antara pekerja.
«Very UnlikelyVery Likely»
012345678910
 
 
 
Employees are committed to the corporate culture and its success.
Pekerja komited kepada budaya organisasi dan kejayaannya.
«Very UnlikelyVery Likely»
012345678910
 
 
 
Corporate culture proves shared patterns of effects, and an emotional sense of involvement and commitment.
Budaya korporat meninggalkan kesan, dan emosi penglibatan dan komitmen kepada pekerja.
«Very UnlikelyVery Likely»
012345678910
 
 
 
Your corporate culture shows strong power distance and high hierarchical order.
Budaya korporat anda menunjukkan "power distance" yang kuat dan susunan hierarki yang tinggi.
«Very UnlikelyVery Likely»
012345678910
 
 
 
Your corporate culture promotes cooperation and group success.
Budaya korporat anda menggalakkan kerjasama dan kejayaan secara berkumpulan.
«Very UnlikelyVery Likely»
012345678910
 
 
 
Your corporate culture requires you to explain every possible action.
Budaya korporat anda memerlukan anda untuk menjelaskan setiap tindakan dan kemungkinan.
«Very UnlikelyVery Likely»
012345678910
 
 
 
Employees feel as if they are strongly tied to the corporate culture.
Pekerja berasa seolah-olah mereka amat terikat kepada budaya korporat.
«Very UnlikelyVery Likely»
012345678910
 
 
 
Section D: Employeees' performance




Your corporate culture influences the employee's performance.
Budaya korporat syarikat anda mempengaruhi prestasi pekerja.
«Very UnlikelyVery Likely»
012345678910
 
 
 
A good understanding of your corporate's culture leads to high performance of the employees.
Pemahaman budaya korporat yang baik akan menghasilkan pekerja berprestasi tinggi.
«Very UnlikelyVery Likely»
012345678910
 
 
 
Your corporate culture shapes the employee to be creative.
Budaya korporat anda membentuk pekerja untuk menjadi kreatif.
«Very UnlikelyVery Likely»
012345678910
 
 
 
Your corporate culture leads to job satisfaction.
Budaya korporat anda membawa kepada kepuasan kerja.
«Very UnlikelyVery Likely»
012345678910
 
 
 
Employees job satisfaction influences their performance.
Kepuasan para pekerja bekerja mempengaruhi prestasi mereka.
«Very UnlikelyVery Likely»
012345678910
 
 
 
Corporate culture with a strong influence of national culture could motivate employees.
Pengaruh budaya nasional yang kuat kepada budaya korporat boleh memberi motivasi kepada pekerja.
«Very UnlikelyVery Likely»
012345678910
 
 
 
National culture is not needed in order to create high performing employees.
Kebudayaan kebangsaan tidak diperlukan bagi mewujudkan pekerja berprestasi tinggi.
«Very UnlikelyVery Likely»
012345678910