Customer Experience Survey

How would you rate your overall experience with your purchase?

Would you reccommend our store others you know?

Yes

Maybe

No

If you need the same or similar product in the future would you use our store again?

Definitely

Possibly

Unlikely

No

How does our company compare with others selling similar products? Rate 1-5, 1 being the lowest and 5 being the highest

Store Atmosphere 1 2 3 4 5

Product Selection 1 2 3 4 5

Product Pricing 1 2 3 4 5

Product Ordering 1 2 3 4 5

Return Policy 1 2 3 4 5

Customer Service 1 2 3 4 5

Knowledge of Employee 1 2 3 4 5

Why did you choose our store to shop? Choose all that apply.

Best Product Selection

Best Pricing

Knowledge of staff

Customer Service

Offering of desired product

Please rate the following items 1-4. 1 being the lowest and 4 being the highest.

The store is appealing. 1 2 3 4

The company performs things correctly 1 2 3 4

The company offers most major credit cards 1 2 3 4

The Employees are curteous 1 2 3 4

The operating hours are convenient 1 2 3 4

The company offers good quality product 1 2 3 4

How often do you conduct surveys?

Weekly

Monthly

Quarterly

Annually