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2011
August
C
customer feedback
customer feedback
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What age group are you?
18-25
26-35
36-45
46-55
56 +
State your gender:
male
female
Are you a graduate of:
high school
technical school
bachelor degree
masters degree
Phd
none of these
other
How often do you dine out?
more than twice per week
once or twice per week
once or twice per month
every couple of months
once or twice per year and less
other
When you dine out, how often do you leave a tip?
every time
often
rarely
never
only when the service is exceptional
other
How much do you usually tip?
more than 15%
10-15%
5-10%
less than 5%
Are you usually leaving a tip on the card or in cash and why?
Do you think there is any difference in receiving tips in cash, on the card or in service charge for the person serving you?
How do you imagine the way of distributing cash tips in restaurants (where does the money go, who shares it, in which proportions etc.) ?
How do you imagine the way of distribution of credit card tips and service charges in restaurants?
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