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  2. 2015
  3. December
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  5. Customer Feedback
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Exit Survey
 
 
Thanks for being a valued Pacific Home & Garden Customer!

We would greatly appreciate your feedback to help us improve your pottery experience.

Please take a moment to complete this short survey.
 
 
 
Which of the following best describes your business?
 
Designer
 
Landscaper
 
Garden Center
 
Wholesaler
 
Retailer
 
Other
 

 
 
 
Which category best describes the amount of pottery you purchase a year?
 
$500 - $1,500
 
$1,500 - $3,000
 
$3,000 - $5,000
 
$5,000 - $10,000
 
$10,000 - $15,000
 
$15,000 - $20,000
 
Over $20,000
 
 
 
How often do you buy Indoor Pottery?
 
Once a month
 
Once every 2-3 months
 
Once every 6 months
 
Never
 
Other
 
 
 
 
What kind of Indoor Pottery do you purchase? (Check all that apply)
 
Pottery with Attached Saucers
 
Orchid Pots
 
Bonsai Pots
 
Self-Watering Pots
 
Other
 

 
 
 
How would you rate your level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
 
How would you rate the quality of packing and shipping of your product?
 
 
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How do we rate on the following attributes?
Customer Service
Professionalism
Quality of our Pottery
Understanding customer's needs
Sales Staff
Price
 
 
 
How likely are you to continue doing business with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely

 
 
 
How likely is it that you would recommend our pottery to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely