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Surveys
2013
June
C
Customer Satisfacetion survey
Customer Satisfacetion survey
Customer Satisfaction Survey
0%
Exit Survey
Dear Client,
Global spec Namibia thanks you for the opportunity to provide NDT services to your company. Our goal is to provide a quality yet cost effective service to you. Please take 5 minutes to complete this questionnaire. We appreciate your business and opinion and therefore we want to make sure we meet your expectations.
How often do you make use of our services?
Weekly
Monthly
Quarterly
Annually
Other
How did you hear about our company?
Word of mouth
Telephone book
Website
Internet
Other
Please rate the following:
Quality of service
Reaction time
Cost Effectiveness
Quality of staff
Post-service follow-ups
If any of the above is marked 3 stars or less, please give a short description why
How does our service quality compare to services offered by our competitors?
Much better
Slightly better
About the same
Slightly worse
Much worse
How often would you like to receive our newsletter?
Weekly
Every two weeks
Monthly
Quarterly
Semi-annually
Annually
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Comment:
Thank-you for helping us serve you better!
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