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  1. Surveys
  2. 2005
  3. May
  4. C
  5. Customer Satisfaction
0%
 

SSCI Customer Satisfaction Survey.



Your response and satisfaction is important to us.
Please take this 5 question survey so that we may maintain and improve our services and service offerings.

Your participation in this study is completely voluntary.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.
If you have questions at any time about the survey or the procedures, you may contact Pam Smith, Senior Director and Site Director, at 765-463-0438 or by email at [email protected]



Thank you for your time and continued consideration of SSCI.

Please start the survey now by clicking on the Continue button below.
 
 

On a scale from 1-10 (10 being best), I would recommend SSCI's services to my colleagues and stakeholders.



 
10
 
9
 
8
 
7
 
6
 
5
 
4
 
3
 
2
 
1

 
 

Overall, do you feel SSCI's SERVICE:



 
Met your expectations
 
Did not meet your expectations
 
Exceeded your expectations
 
Undecided

 
 

I or my institution, outsource the following solid-state projects:



 
Very little, we do most internally
 
Never, we do everything inside
 
Only the routine sample analysis projects
 
Only the problem projects
 
Everything
 
Other
 

 
 

I found SSCI's service PRICES to be:



 
Somewhat HIGHER than others
 
LOWER than others
 
About the SAME as others
 
Much HIGHER than others
 
Much LOWER than others

 
 

I found the work/execution TIMELINE of my project to be:


 
Much faster than expected
 
Much slower than expected
 
Somewhat slower than expected
 
Somewhat faster than expected
 
About what I expected

 
 
 
(OPTIONAL) Is there anything in particular that you would like us to know? If so, you may enter your anonymous comments below.
   
(OPTIONAL) If you would like to speak to someone directly, please provide your contact information in the comment box below, or contact Pam Smith at 765-463-0438 ([email protected]).
   
 
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