This free survey is powered by
  1. Surveys
  2. 2013
  3. January
  4. C
  5. Customer Satisfaction
0%
Exit Survey
 
 
Dear Valued Customer,

You are invited to participate in our Customer Satisfaction Survey and it will take approximately 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary but it is very important for us to learn your opinions.

If you have questions at any time about the survey or the procedures, you may contact Butt Engineering Works, LLC at +971-4-2853084 / 2858478 or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
* FOR ALL QUESTIONS, PLEASE INDICATE YOUR IMPRESSION OF OUR COMPANY ON SCORES OF 1-5 (1 BEING VERY POOR AND 5 BEING EXCELLENT).

1. How closely aligned, to your objectives, is Butt Engineering Works LLC? How thoroughly do you believe we understand your business and are able to add value to you?
 
1
 
2
 
3
 
4
 
5
 
 
2. QUALITY OF CONTACT:
1 2 3 4 5
* Communication
* Planning & Organising
* Technical Knowledge
* Product Knowledge
* Commitment to deadlines (do what we say)
 
 
 
* 3. RESPONSIVENESS:

How do you rate our responsiveness in dealing with you?
 
1
 
2
 
3
 
4
 
5
 
 
 
* 4. PROFESSIONALISM:

How do you rate our professionalism in dealing with you?
 
1
 
2
 
3
 
4
 
5
 
 
 
* 5. PRODUCT & SERVICE QUALITY:

How do you rate our products and services? Do they meet your needs and expectations regarding quality and performance?
 
1
 
2
 
3
 
4
 
5
 
 
 
* 6. How do you rate our delivery service?
 
1
 
2
 
3
 
4
 
5
 
 
 
* 7. Do you measure our performance internally? How does it rank?
 
1
 
2
 
3
 
4
 
5
 
 
 
* 8. Do you have any comments or suggestions that would help us improve our quality of product and customer service?
   
 
 
9. Contact Information:
* Customer Name : 
* Company Name : 
* Address : 
   Address Line 2 : 
* City : 
* Country : 
* P.O.Box : 
* Phone : 
* Email Address :