This free survey is powered by
  1. Surveys
  2. 2013
  3. January
  4. C
  5. Customer Satisfaction
0%
Exit Survey
 
 
Hello:
We would appreciate your input in completing a short survey. The information obtained from the survey will be applied to improve our service delivery to you. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Thank you very much for your time and support.
 
 
 
Does a Philip Morris Salesperson call on you?
If yes, how often
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
Other
 
 
 
 
How often do you place orders with Philip Morris?
 
Weekly
 
Fortnightly
 
As required
 
Other
 
 
 
Which brand of Cigarettes is your fastest moving line?
Marlboro Boxer Peter Stuyvesant Camel Other
Cigarettes
 
 
Which brand of OTP is your fastest moving line?
Boxer BB Taxi Snuff Tambuti Leaf Other
OTP
 
 
How satisfied are you with the service delivery that you receive from:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
Sales
Customer Service
Credit Control
Timeliness of Deliveries
Other
 
 
 
Please provide us with a recommendation that would improve your experience when dealing with Philip Morris.