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  5. Customer Satisfaction
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Overall, how satisfied were you with the service received at Carpe Diem?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Unsatisfied
 
Very Unsatisfied
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
Carpe Diem created a welcoming atmosphere
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
The staff was very friendly and helpful
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
Would you recommend Carpe Diem to your friends?
 
Definitely
 
Probably
 
Not Sure
 
Probably Not
 
Definitely Not
 
 
 
Would you be interested in taking another course?
 
Definitely
 
Probably
 
Neutral
 
Probably Not
 
Definitely Not
 
 
 
How many courses have you booked so far?
 
1
 
2
 
3
 
More Than 4
 
 
 
What do you like about Carpe Diem?
   
 
 
 
What do you dislike about Carpe Diem?