Customer Satisfaction

Is today your first time visiting a health department clinic in Polk County?

I have never visited a Health Department clinic before.

I have visited a Health Department clinic before, but not in Polk County.

I have visited a Health Department clinic in Polk County before.

Did you make an appointment before you arrived today?

Yes, I had an appointment before I arrived.

No, I was worked in when I arrived.

The staff were helpful.

The staff were friendly and polite.

The staff were well informed.

I got the information or service that I needed.

The information or service was clear and understandable.

I was served in a timely manner.

Were all your questions answered today?

Yes

No

Florida Department of Health in Polk County Customer Satisfaction Survey