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  2. 2013
  3. December
  4. C
  5. Customer Satisfaction
0%
Exit Survey
 
 
How long have you been a partner with Virtual 1?
 
Less than 6 months
 
6 months to less than a year
 
1 year to less than 2 years
 
2 years to less than 5 years
 
5 or more years
 
 
 
When you hear our business name, what main idea comes to mind (something we stand for)?
   
 
 
 
What is it that makes us unique from our competitors?
   
 
 
 
What is our business specialty?
   
 
 
 
Compared with our competitors, where do we rank in this speciality?
 
Much worse than competitors
 
Somewhat worse than competitors
 
The same as competitors
 
Somewhat better than competitors
 
Much better than competitors
 
 
 
If we aren't much better than our competitors, who is #1 and Why?
   
 
 
 
What do you want or need most from businesses in this speciality?
   
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service experience
Professionalism
Purchase experience
Quality of products
Post-purchase experience
Understanding customer needs
 
 
 
How likely are you to continue using our products
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Have you ever recommended us to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times