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Have you ordered Product from Mutiara.Com?
 
Yes
 
No
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
Overall, how would you rate, Mutiara.Com?
 
Excellent
 
Good
 
Average
 
Poor
 
Terrible
 
 
 
How satisfied are you with your service from Mutiara.Com?
 
Exremely satisfied
 
Very satisfied
 
Neutral
 
Very dissatisfied
 
Extremely dissatisfied
 
 
 
Would you recommend Mutiara.Com to a friend?
 
Yes
 
No
 
 
 
If no, why not?
   
 
 
 
For your next product purchase, how likely are you to purchase from Mutiara.Com?
 
Very likely
 
Somewhat likely
 
Not sure
 
Somewhat unlikely
 
Very unlikely
 
 
 
Which of the following product/services are you looking to purchase in the future?
 
Sofware related
 
Network & cabling
 
PC leasing
 
 
 
What are the THREE main resons you didn't purchase (iMOS)Product from Mutiara.Com?
   
 
 
 
If you could change something about Mutiara.Com what would it be?